Arcade Experience Host (Part-Time, Flexible Shifts)

Family Entertainment Group; Reno (NV); On-site; USD 17,000 - 24,000; Part time

Job summary

Family Entertainment Group is seeking a Part-time Arcade Attendant to deliver friendly guest service and support daily operations at our Reno center. You will assist guests, handle cash and tickets, and help maintain clean, safe games and merchandise in a lively family environment.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to work flexible hours including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and escalate when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager.

Skills

Customer service

Cash handling

Communication skills

Friendly demeanor

Education

High school diploma or equivalent

Job description

Family Entertainment Group is seeking a Part-time Arcade Attendant to deliver friendly guest service and support daily operations at our Reno center. You will assist guests, handle cash and tickets, and help maintain clean, safe games and merchandise in a lively family environment.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to work flexible hours including nights, weekends, and holidays.