AR/VR Graphics Systems Engineer — On-Call & 3rd‑Level Support

Warner Bros. Discovery; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Warner Bros. Discovery is seeking a graphics specialist within the COE AR/VR/GFX to serve as a Subject Matter Expert for global 3rd Level engineering support.

The role includes on‑call coverage for major incidents, researching new technologies, and ensuring comprehensive documentation is accessible to all COE participants, while mentoring Tier 2 staff. The candidate will test software versions, troubleshoot graphics deployment issues, and contribute to the design of new graphic projects and

Qualifications

• Minimum of 5 years of experience with broadcasting equipment related to live productions.
• Knowledge of 2D and 3D graphic systems and tracking systems.
• Detail‑oriented and capable of creating clear technical documentation.
• Strong communication skills and ability to work across the organization.

Responsibilities

• Conduct tests on new software versions, track bugs, monitor hardware for graphic systems, and test graphics deployments in the cloud.
• Provide global 3rd Level engineering support, including on‑call for Major Incidents.
• Create and update documentation for graphic systems; develop SOPs for Tier 2 support and training.
• Lead training and oversee knowledge transfer to Tier 2 support staff.
• Participate in COE meetings to discuss issues, projects, and new technologies.

Skills

2D/3D graphics systems

On-call incident response

Technical documentation

Cross-team collaboration

Job description

Warner Bros. Discovery is seeking a graphics specialist within the COE AR/VR/GFX to serve as a Subject Matter Expert for global 3rd Level engineering support.

The role includes on‑call coverage for major incidents, researching new technologies, and ensuring comprehensive documentation is accessible to all COE participants, while mentoring Tier 2 staff. The candidate will test software versions, troubleshoot graphics deployment issues, and contribute to the design of new graphic projects and