AR Services Lead — Healthcare Billing & Team Growth

Med-Metrix; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Med-Metrix in New York is seeking a Supervisor, Accounts Receivable Services to oversee the AR team, manage daily workflows and ensure timely follow-up and accurate billing across hospital and home infusion contexts.

The role emphasizes QA oversight, productivity monitoring, training, and providing client-facing support while upholding HIPAA and information security standards in a fast-paced healthcare environment.

Qualifications

• 3+ years in hospital business office or similar setting.
• Experience in Hospital/Facility billing and Home Infusion billing.
• Ability to work well independently and in a team.
• Reliable, responsible, goal oriented and flexible.
• Proficient in Microsoft Office Suite and data reporting.

Responsibilities

• Monitors and coordinates follow up to ensure equitable assignments and timely collections.
• Perform weekly QA review of team’s work.
• Weekly review of staff productivity reports.
• Provide weekly productivity updates to the AR Analyst.
• Provide assistance/resolution to external and internal client inquiries.
• Prepares and maintains reports or logs as required.
• Maintain a current working knowledge of all healthcare related issues and regulations.
• Identifies issues and works with the manager and director to get them resolved.
• Provide training, monitoring and feedback as well as disciplinary action as necessary.
• Maintain a professional attitude.
• Maintain confidentiality at all times.
• Monitor their teams attendance and PTO usage.
• Other duties as assigned.
• Responsible for ensuring that remote client access is disabled for terminated or transferred employees when applicable in a timely fashion.
• Understand and comply with Information Security and HIPAA policies and procedures and ensure reports are trained and in compliance.
• Use, protect and disclose patients’ PHI only in accordance with HIPAA standards.

Skills

Accounts Receivable

Healthcare Billing

Microsoft Office

Team Leadership

Audit & QA

Job description

Med-Metrix in New York is seeking a Supervisor, Accounts Receivable Services to oversee the AR team, manage daily workflows and ensure timely follow-up and accurate billing across hospital and home infusion contexts.

The role emphasizes QA oversight, productivity monitoring, training, and providing client-facing support while upholding HIPAA and information security standards in a fast-paced healthcare environment.