AR Services Lead - Healthcare Billing & Compliance

Med-Metrix; Northern (KY); Hybrid; USD 65,000 - 80,000; Full time

Job summary

Med-Metrix in Northern Kentucky seeks a Supervisor for Accounts Receivable Services to oversee daily AR team activities, training, and quality assurance. You will monitor follow-ups, ensure timely collections, and coordinate reports for leadership.

The role requires 3+ years in hospital billing settings, teamwork, and strong communication, with a focus on HIPAA compliance and information security.

Qualifications

• 3+ years experience in a hospital business office setting or similar.
• Experience in Hospital/Facility billing and Home Infusion billing.
• Ability to work well individually and in a team environment.
• Must be reliable, responsible, goal oriented and flexible.
• Excellent written and verbal communication skills required.

Responsibilities

• Monitors and coordinates follow up activities to ensure work assignments are equitable, and accounts receive timely follow up and collection goals are met
• Perform weekly QA review of their team’s work
• Weekly review of staff productivity reports
• Provide weekly staff productivity updates to the AR Analyst
• Provide assistance/resolution to external and internal client inquiries
• Prepares and maintains reports or logs as required
• Maintain a current working knowledge of all healthcare related issues and regulations
• Identifies issues and works with the manager and director to get them resolved
• Provide training, monitoring and feedback as well as disciplinary action as necessary
• Maintain a professional attitude
• Maintain confidentiality at all times
• Monitor their teams attendance and PTO usage
• Other duties as assigned
• Responsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashion
• Understand and comply with Information Security and HIPAA policies and procedures at all times and ensure all direct reports are trained and in compliance of said policies and procedures at all times.
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with HIPAA standards and enforce such for all direct reports
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties for your respective team

Skills

Interpersonal skills

Communication (verbal/written)

Problem solving

Team coordination

Dependability/ integrity

Tools

Microsoft Office Suite

Job description

Med-Metrix in Northern Kentucky seeks a Supervisor for Accounts Receivable Services to oversee daily AR team activities, training, and quality assurance. You will monitor follow-ups, ensure timely collections, and coordinate reports for leadership.

The role requires 3+ years in hospital billing settings, teamwork, and strong communication, with a focus on HIPAA compliance and information security.