AR Front Desk Admin - Billing & Customer Care

Les Olson IT; South Salt Lake (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Sick Days

Paid Holidays

Life Insurance

Work-life Balance

Local Volunteer Opportunities

Job summary

Les Olson IT in Salt Lake City, UT, seeks a detail-oriented Administrative Assistant to support our AR team. The role focuses on answering calls, handling emails, and serving as the front desk point of contact while assisting the AR group with general office tasks.

You will process invoices, update customer records, coordinate follow-ups, and help with filing, document prep, and account notes to ensure a smooth billing workflow and excellent client service.

Qualifications

• High attention to detail and accuracy in administrative tasks.
• Excellent communication with clients and internal teams.
• Ability to handle inquiries professionally and promptly.

Responsibilities

• Answer and route incoming phone calls for the Salt Lake office and corporate teams.
• Monitor and respond to shared AR inboxes, directing inquiries to the appropriate team member.
• Serve as the first point of contact for customers regarding billing questions, invoices, and payment status.
• Assist the AR team with administrative support, such as filing and maintaining electronic records.
• Document preparation, scanning, and updating customer account notes and contact information.
• Coordinate internally to ensure customer questions are followed up on and resolved.
• Support additional office and finance-related administrative tasks as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Communication

Multitasking

Tools

Microsoft Office

Job description

Les Olson IT in Salt Lake City, UT, seeks a detail-oriented Administrative Assistant to support our AR team. The role focuses on answering calls, handling emails, and serving as the front desk point of contact while assisting the AR group with general office tasks.

You will process invoices, update customer records, coordinate follow-ups, and help with filing, document prep, and account notes to ensure a smooth billing workflow and excellent client service.