Administrative Assistant

Les Olson IT; Salt Lake City (UT); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off

Sick Days

Paid Holidays

401k match + Pension

Work-life Balance

Full Medical, Dental & Vision + HSA

Life Insurance

Local Volunteer Opportunities

Job summary

Les Olson IT is seeking a detail-oriented Administrative Assistant to support our AR team in Salt Lake City. The role focuses on answering calls, handling emails, and serving as the main front-desk contact for customers and clients.

The position provides administrative support to the AR group, including filing, data entry, and updating notes. A friendly, organized approach helps ensure accurate billing information and timely follow-up.

Qualifications

• Detail-oriented and customer-focused mindset.
• Strong communication and organizational skills.
• Comfort with handling administrative tasks and data entry.

Responsibilities

• Answer and route incoming Salt Lake office calls professionally.
• Monitor AR inboxes and direct inquiries to the right team member.
• Serve as first point of contact for billing questions and payment status at our location.
• Assist AR team with filing, records management, and document preparation.
• Update customer account notes and contact information.
• Coordinate internally to ensure follow-up on customer questions.
• Support additional office and finance-related administrative tasks as assigned.

Skills

Attention to detail

Customer service

Phone etiquette

Organized

Job description

About Les Olson IT

Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.

About Les Olson IT Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service. Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states. Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community.

• We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.
• We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.
• We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives.

Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!

Summary Of Job

We are seeking a detail‑oriented and customer‑focused Administrative Assistant to support our AR team. This role is primarily administrative and customer service driven, with a strong focus on answering incoming calls, responding to email inquiries, and serving as the main point of contact at our front desk. This position will also provide assistance to our AR team assisting with general office support. This role is ideal for someone who enjoys helping others, staying organized, and being the first friendly voice customers and visitors interact with.

Essential Responsibilities

• Answer and route incoming phone calls for the entire Salt Lake office and other corporate teams in a professional and timely manner
• Monitor and respond to shared AR inboxes, directing inquiries to the appropriate team member
• Serve as a first point of contact for customers regarding billing questions, invoices, and payment status as clients visit our location
• Assist the AR team with administrative support, such as:
  • Filing and maintaining electronic records
  • Document preparation and scanning
  • Updating customer account notes and contact information
• Coordinate internally to ensure customer questions are followed up on and resolved
• Support additional office and finance-related administrative tasks as assigned

Benefits

• Paid Time Off
• Sick Days
• Paid Holidays
• 401k match + Pension
• Work-life Balance
• Full Medical, Dental & Vision + HSA
• Life Insurance
• Local Volunteer Opportunities