Administrative Assistant

Les Olson IT; South Salt Lake (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Sick Days

Paid Holidays

Life Insurance

Work-life Balance

Local Volunteer Opportunities

Job summary

Les Olson IT in Salt Lake City, UT, seeks a detail-oriented Administrative Assistant to support our AR team. The role focuses on answering calls, handling emails, and serving as the front desk point of contact while assisting the AR group with general office tasks.

You will process invoices, update customer records, coordinate follow-ups, and help with filing, document prep, and account notes to ensure a smooth billing workflow and excellent client service.

Qualifications

• High attention to detail and accuracy in administrative tasks.
• Excellent communication with clients and internal teams.
• Ability to handle inquiries professionally and promptly.

Responsibilities

• Answer and route incoming phone calls for the Salt Lake office and corporate teams.
• Monitor and respond to shared AR inboxes, directing inquiries to the appropriate team member.
• Serve as the first point of contact for customers regarding billing questions, invoices, and payment status.
• Assist the AR team with administrative support, such as filing and maintaining electronic records.
• Document preparation, scanning, and updating customer account notes and contact information.
• Coordinate internally to ensure customer questions are followed up on and resolved.
• Support additional office and finance-related administrative tasks as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Communication

Multitasking

Tools

Microsoft Office

Job description

About this position

Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.

Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.

Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community.

• We seek to elevate clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.
• Weseek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.
• We seek to elevate local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives.

Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!

Summary of job

We are seeking a detail‑oriented and customer‑focused Administrative Assistant to support our AR team. This role is primarily administrative and customer service driven, with a strong focus on answering incoming calls, responding to email inquiries, and serving as the main point of contact at our front desk. This position will also provide assistance to our AR team assisting with general office support.

This role is ideal for someone who enjoys helping others, staying organized, and being the first friendly voice customers and visitors interact with.

• Answer and route incoming phone calls for the entire Salt Lake office and other corporate teams in a professional and timely manner
• Monitor and respond to shared AR inboxes, directing inquiries to the appropriate team member
• Serve as a first point of contact for customers regarding billing questions, invoices, and payment status as clients visit our location
• Assist the AR team with administrative support, such as:
• Filing and maintaining electronic records
• Document preparation and scanningli>
• Updating customer account notes and contact information
• Coordinate internally to ensure customer questions are followed up on and resolved
• Support additional office and finance-related administrative tasks as assigned
• Paid Time Off
• Sick Days
• Paid Holidays
• Work-life Balance
• Life Insurance
• Local Volunteer Opportunities