AR Dispute Specialist: Credit Resolution & Customer Care

Belden; Richmond (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

Belden is seeking a Dispute Management Specialist based onsite in Richmond, Indiana. The role focuses on protecting accounts receivable by managing customer disputes, investigating discrepancies, and collaborating with other departments to streamline the process.

You will maintain relationships with customers and Belden associates, assist in credit approvals, and ensure timely dispute resolution while upholding Belden’s core values and service standards.

Qualifications

• Associate or undergraduate degree in Accounting, Finance, or equivalent experience.
• Three years of relevant work experience.
• Ability to build and manage relationships; strong communication skills.

Responsibilities

• Establish and maintain professional relationships with customers and Belden associates to manage AR disputes.
• Assist in keeping customer accounts current by timely dispute resolution and credit approvals.
• Maintain clear system notes and follow-ups; communicate with internal teams.
• Represent Belden to customers with core values; perform other duties as assigned.

Skills

Relationship building

Communication

ERP systems

Microsoft Office

Customer service

Time management

Ethics and values

Problem solving

Managing and measuring work

Education

Accounting/Finance degree

Tools

ERP Systems

Job description

Belden is seeking a Dispute Management Specialist based onsite in Richmond, Indiana. The role focuses on protecting accounts receivable by managing customer disputes, investigating discrepancies, and collaborating with other departments to streamline the process.

You will maintain relationships with customers and Belden associates, assist in credit approvals, and ensure timely dispute resolution while upholding Belden’s core values and service standards.