AR & Customer Service Specialist

UniFirst; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a dedicated Customer Service Representative to join our team in Kansas City, MO. You will act as a liaison between customers and the company, with a focus on accounts receivable duties and administrative support.

The role emphasizes strong communication, data entry, and problem-solving in a fast-paced environment, with on-the-job training provided. Standard hours are 8am-5pm on weekdays, with a 5-day work week.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Computer skills: proficiency in Microsoft Office (Outlook, Excel, Word, TEAMS).
• Time management and organizational skills with attention to detail.
• A collaborative, team-player capable of working independently.
• Problem solver in a dynamic environment.
• Comfortable performing basic mathematical skills (add/subtract/multiply/divide).

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving conflicts via escalation.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Education

High School diploma or GED

Tools

Microsoft Office

Teams

Excel

Word

Job description

UniFirst is seeking a dedicated Customer Service Representative to join our team in Kansas City, MO. You will act as a liaison between customers and the company, with a focus on accounts receivable duties and administrative support.

The role emphasizes strong communication, data entry, and problem-solving in a fast-paced environment, with on-the-job training provided. Standard hours are 8am-5pm on weekdays, with a 5-day work week.