AR, Credit & Collections Specialist

Formica Group North America; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical & Prescription Drug Coverage

Dental Coverage

Flexible Spending Accounts

401(k) Savings Plan with Matching

Paid Vacation

Paid Holidays

Tuition Reimbursement

Life & Voluntary Optional Life Insur

Short-Term Disability Coverage

Voluntary Long-Term Disability Covera

Employee Assistance Program

Employee Product Purchase Discount

Job summary

Formica Group North America is seeking an Accounts Receivable, Credit & Collections Specialist to manage daily cash application, deductions, and customer account resolution. You will support ledgers reconciliation and credit management for a multi-region portfolio.

Responsibilities include cash application for US, Canada, and Mexico, researching deductions, processing credits, and handling credits/offsets in the general ledger, along with maintaining customer accounts and providing AR reports.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• Proficiency in Excel.
• Understanding of general banking procedures.

Responsibilities

• Daily cash application in Cashbook for US, Canada, and Mexico.
• Research short pays and deductions; customer follow up when applicable.
• Input necessary claims in B2B claim system.
• Track claims and follow up to ensure credits are issued.
• Perform offsets and write-offs in AR to the General Ledger.
• Collect accounts from assigned portfolio.
• Follow up on skipped invoices when applying cash.
• Collect invalid deductions/short pays.
• Provide document copies/PODs upon customers’ request.
• Set up new accounts and perform customer maintenance.
• Research new credit applications, analyze credit reports.
• Release credit holds for assigned portfolio.
• Perform annual file revisions for assigned portfolio.
• Manage departmental mailboxes.
• Respond to credit inquiries.
• Daily and monthly departmental AR reporting.

Education

Bachelor’s degree in Business or related field

Tools

Excel

Job description

As an Accounts Receivable, Credit & Collections Specialist, you will be responsible for daily activities associated with cash application including bank and ledger reconciliation; deduction processing and collection; invoice collection; and resolution of customer accounts.

Key Responsibilities

Cash Application and Deduction Management

• Daily cash application in Cashbook for US, Canada, and Mexico
• Research short pays and deductions; customer follow up when applicable
• Input necessary claims in B2B claim system
• Track claims and follow up to ensure credits are issued
• Perform offsets and write-offs in AR to the General Ledger

Collections

• Collect accounts from assigned portfolio
• Follow up on skipped invoices when applying cash
• Collect invalid deductions/short pays
• Provide document copies/PODs upon customers’ request

Account Management/Credit

• Set up new accounts and perform customer maintenance
• Research new credit applications, analyze credit reports
• Release credit holds for assigned portfolio
• Perform annual file revisions for assigned portfolio

Other Duties

• Manage departmental mailboxes
• Respond to credit inquiries
• Daily and monthly departmental AR reporting

Qualifications

• Bachelor’s degree in Business or related field preferred
• At least 2 or more years of comparable experience preferred
• Proficiency in excel required
• Understanding of the general banking procedures

Benefits

• Medical & Prescription Drug Coverage
• Dental Coverage
• Flexible Spending Accounts (Healthcare and Dependent Care)
• 401(k) Savings Plan with Matching provision
• Paid Vacation
• Paid Holidays
• Tuition Reimbursement
• Life & Voluntary Optional Life Insurance
• Short-Term Disability Coverage
• Voluntary Long-Term Disability Coverage
• Employee Assistance Program
• Employee Product Purchase Discount

An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. Formica will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.