Accounts Receivable Collections Analyst

D'Artagnan, LLC.; Bensenville (IL); On-site; USD 39,000 - 44,000; Full time

Job summary

Fortune Fish & Gourmet in Bensenville, IL is seeking an Accounts Receivable Collections Analyst to manage the AR process, reduce past-due balances, improve cash flow, and maintain positive customer relationships while adhering to company policies. The role requires an Associate degree or equivalent, at least two years of AR/accounting experience, and strong Excel/Office skills.

You'll collaborate with Sales, Customer Service, and Accounting teams, document activities in the ERP, and support

Qualifications

• Associates Degree or equivalent required.
• At least two years AR/accounting experience.
• Proficiency with Microsoft Office; Excel, Word, Outlook; Dynamics a plus.
• Strong time-management and interpersonal skills; sense of urgency.
• Ability to work with ERP and cross-functional teams.

Responsibilities

• Manage a high volume AR portfolio to ensure timely collections.
• Maintain professional relationships while addressing payment inquiries and collection matters.
• Review AR aging reports to identify delinquent accounts and take appropriate collection actions.
• Conduct collection calls, negotiate payment arrangements, and submit disputes as necessary.
• Investigate and resolve billing discrepancies, deduction claims, shortpayments, and other account issues.
• Process and monitor invoicing via EDI as necessary.
• Document all customer communications and collection activities in the ERP.
• Collaborate with Sales to ensure AR activities comply with protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Identify opportunities to improve collection processes and account management.

Skills

Time management

Interpersonal skills

Conflict resolution

Excel

ERP systems

Education

Associates Degree or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

Dynamics

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Collections Analyst

Full Time Clerical Bensenville, IL, US

8 days ago Requisition ID: 2309

Salary Range: $28.00 To $32.00 Hourly

Summary of Position:

The Collections Analyst is responsible for managing the AR process. The Collections Analyst will have an assigned portfolio of customer accounts and must ensure the timely collection of outstanding accounts receivable. This role focuses on reducing past-due balances, improving cash flow, and maintaining positive customer relationships while adhering to company credit and collection policies. The role requires strong time-management skills, attention to detail, conflict-resolution skills, and the ability to manage multiple priorities in a deadline-driven environment. The Collections Analyst will work closely with Sales, Customer Service, and Accounting teams to resolve payment issues and achieve departmental collection goals.

Responsibilities:

• Manage a high volume and diverse customer portfolio to ensure timely collections.
• Maintain professional relationships while addressing payment inquiries and collection matters.
• Review AR aging reports to identify delinquent accounts, ensure compliance with established credit terms, and take appropriate collection actions.
  • Conduct collection calls, send collection correspondence, negotiate payment arrangements, and submit claim disputes as necessary to facilitate timely payment.
  • As well as investigate and assist in resolving billing discrepancies, deduction claims, shortpayments, potential missing credits and other account-related issues.
• Process and/or monitor weekly, monthly, quarterly, and yearly invoices for numerous customers via Electronic Data Interchange (EDI) as necessary.
• Accurately document all customer communications, collection activities, payment commitments, and account updates within the ERP system.
• Collaborate with the Sales Department to ensure AR activities are compliant with established protocol.
• Provide reporting to the Collections Supervisor.
• Assist with year-end audits.
• Identify opportunities to improve collection processes and account management practices.
• Perform other duties as assigned by the Collections Supervisor.
• Education - Associates Degree or equivalent.
• Experience -At least two years of relevant accounts receivable/accounting experience.
• Work ethic - A sense of urgency in meeting critical and time sensitive deadlines.
• Technical: Excellent working knowledge of Microsoft Office products required, especially Excel, Word, and Outlook. Experience with Business Dynamics is a plus.
• Teamwork: Strong interpersonal skills required in order to function within the accounting team.
• A combination of the above will also be considered

Fortune Fish & Gourmet is an equal opportunity employer.