AR Credit Analyst

Pan Pacific Hotels Group Limited; Fresno (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Pan Pacific Hotels Group Limited is seeking an Accounts Receivable Specialist to manage customer balances and drive timely payment resolutions in a fast-paced hospitality environment. You will monitor aging, investigate discrepancies, and maintain accurate account records to support cash flow.

In this role, you will collaborate with Sales, Customer Service, and Finance teams, ensure compliance with credit policies, and participate in special projects as needed.

Qualifications

• 2+ years of experience in Accounts Receivable, Credit, Collections, Accounting, or Finance.
• Experience analyzing customer credit and managing collections.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams).

Responsibilities

• Contact customers regarding outstanding balances and payment resolutions.
• Monitor accounts receivable aging and follow up on past-due accounts.
• Investigate and resolve billing discrepancies, debits, and disputes.
• Maintain accurate customer account records and documentation.
• Support cash application and payment posting activities as needed.
• Collaborate with Sales, Customer Service, and Warranty teams to resolve account issues.
• Ensure compliance with company credit policies and procedures.
• Support special projects and perform other duties as assigned.

Skills

Analytical skills

Communication skills

Attention to detail

Multitasking

Independent teamwork

Phone/Email meetings

Tools

Microsoft Office

Job description

• Contact customers regarding outstanding balances and payment resolutions.
• Monitor accounts receivable aging and follow up on past-due accounts.
• Investigate and resolve billing discrepancies, debits, and disputes.
• Maintain accurate customer account records and documentation.
• Support cash application and payment posting activities as needed.
• Collaborate with Sales, Customer Service, and Warranty teams to resolve account issues.
• Ensure compliance with company credit policies and procedures.
• Support special projects and perform other duties as assigned.

Qualifications:

• 2+ years of experience in Accounts Receivable, Credit, Collections, Accounting, or Finance.
• Experience analyzing customer credit and managing collections.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams).

Skills:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to prioritize workload and manage multiple responsibilities.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Ability to communicate effectively with customers and internal stakeholders via phone, email, and virtual meetings.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.