AR Coordinator

Roesseljoy; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Roesseljoy in Boston is looking for an Accounts Receivable Specialist to manage the full AR lifecycle from invoicing to payment collection.

Responsibilities include monitoring aging, following up on past-due balances, applying payments in NetSuite, and preparing weekly aging reports. Collaborate with Sales, Operations, and Finance to resolve disputes and ensure timely cash flow.

Qualifications

• Associate degree or equivalent in Accounting, Finance, or related field is required.
• 2+ years of accounts receivable, collections, or accounting experience.
• Experience with ERP/accounting software; NetSuite preferred.
• Proficiency in Microsoft Excel and MS Office.
• Strong organizational skills with attention to detail and accuracy.
• Excellent verbal and written communication.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Manage full accounts receivable lifecycle from invoice issuance through payment collection.
• Monitor aging reports and proactively follow up on outstanding invoices via phone and email.
• Maintain professional client relationships while managing past-due accounts.
• Research and resolve payment discrepancies, short payments, and billing disputes.
• Maintain AR records in NetSuite and support month-end reconciliations.
• Identify opportunities to improve AR processes and internal controls.

Skills

Accounts receivable

Communication skills

Excel proficiency

Attention to detail

Time management

Education

Associate degree or equivalent

Tools

NetSuite ERP

Job description

• Manage the full accounts receivable lifecycle from invoice issuance through payment collection.


• Monitor customer aging reports and proactively follow up on outstanding invoices through phone and email.


• Maintain positive, professional relationships with clients while effectively managing past-due accounts.


• Research and resolve payment discrepancies, short payments, billing disputes, and unapplied payments.


• Maintain detailed collection notes and accurate customer account records within NetSuite.


• Recommend accounts requiring escalation or additional collection efforts when appropriate.

Cash Application & Payment Processing

• Process and apply incoming customer payments, including checks, ACH, wire transfers, and credit card transactions.


• Record and apply customer payments accurately within NetSuite.


• Prepare and record daily bank deposits.


• Process recurring credit card payments and maintain customer payment authorizations.


• Reconcile unapplied cash and resolve payment allocation discrepancies.

Customer Billing & Invoice Management

• Assist with the timely distribution of customer invoices.


• Submit invoices through customer billing portals and monitor invoice status.


• Respond promptly to customer inquiries regarding invoices, payment history, account balances, and billing questions.


• Partner with Sales, Operations, and Account Managers to resolve billing issues and facilitate timely payment of outstanding invoices.


• Maintain organized electronic and physical accounts receivable records.


• Prepare weekly and monthly accounts receivable aging reports.


• Maintain organized customer files and documentation, ensuring records are accurate, complete, and readily accessible in both digital and physical formats, as appropriate.


• Monitor collection trends and communicate high‑risk or delinquent accounts to Finance leadership.


• Perform month‑end accounts receivable reconciliations and ensure customer accounts are accurately maintained within NetSuite.


• Support audit requests and financial reporting by providing accurate documentation.


• Identify opportunities to improve accounts receivable processes, efficiencies, and internal controls.

Requirements

Qualifications

Required

• Associate's degree in Accounting, Finance, Business Administration, or a related field, or equivalent work experience.


• Two (2) or more years of accounts receivable, collections, or accounting experience.


• Experience using ERP or accounting software required; NetSuite experience strongly preferred.


• Proficiency in Microsoft Office Suite, including strong Microsoft Excel skills.


• Strong organizational skills with exceptional attention to detail and accuracy.


• Excellent verbal and written communication skills.


• Ability to prioritize multiple responsibilities and meet deadlines in a fast‑paced environment.


• Strong customer service, problem‑solving, and conflict resolution skills.


• Ability to maintain confidentiality and handle sensitive financial information with discretion.