AR Collections Supervisor — Lead Process Improvement

Inspire; Atlanta (GA); On-site; USD 85,000 - 115,000; Full time

Job summary

Inspire's Global Support Center in Atlanta is seeking an Accounts Receivable Supervisor to lead the Credit & Collections team, ensuring effective delinquency management and accurate AR transaction processing with the Hyderabad team.

You will coach staff, monitor KPIs, support month-end close, and uphold SOX controls while partnering with Operations, Legal, and Finance to minimize AR exposure.

Qualifications

• 5+ years in accounts receivable, collections, or related financial ops.
• 1-3 years leading a team.
• Experience with reconciliations, cash application, and AR processes.
• Proficient in Excel and ERP systems, Oracle preferred.

Responsibilities

• Oversee daily collection activities and follow-up on delinquent accounts.
• Provide coaching and performance feedback to AR staff.
• Monitor workloads, portfolios, and productivity metrics.
• Coordinate store transfers, payment services, and loyalty program support.
• Collaborate with Hyderabad team on billing and cash application.
• Escalate significant collection issues to AR leadership.
• Respond to inquiries and resolve account discrepancies.
• Support month-end close and balance sheet reconciliation.
• Ensure compliance with controls and SOX requirements.
• Participate in process improvements and automation initiatives.
• Prepare operational reports and KPIs for management.

Skills

Leadership

People management

Analytical skills

Relationship management

Financial controls

SOX knowledge

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

Excel

Oracle ERP

Job description

Inspire's Global Support Center in Atlanta is seeking an Accounts Receivable Supervisor to lead the Credit & Collections team, ensuring effective delinquency management and accurate AR transaction processing with the Hyderabad team.

You will coach staff, monitor KPIs, support month-end close, and uphold SOX controls while partnering with Operations, Legal, and Finance to minimize AR exposure.