AR Collections Specialist — Vancouver/Boise Office

The Odom Corporation; Vancouver (WA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

PTO (Up to 128 hours annually)

Holidays (9)

Medical, Dental, Vision Benefits

401(k) with Employer match

Job summary

The Odom Corporation in Vancouver, WA or Boise, ID is seeking an Accounts Receivable Collections Specialist to manage a portfolio of accounts, perform daily collections, and ensure payment terms are followed according to state and invoice type.

You will work closely with customers and internal teams, update account information, review credit limits, and prepare statements. Proficiency in MS Office and ERP systems is required; experience with Encompass is a plus.

Qualifications

• Associate degree or equivalent preferred but not required.
• Proficient with Microsoft Office (Word, Excel, Outlook) and Adobe, Teams, SharePoint.
• Experience handling high-volume deduction management and/or transactional account reconciliation.
• Excellent communication skills in English, both written and verbal.
• Detail oriented with strong problem solving and organizational skills.
• Experience with ERP systems; Encompass is a plus.

Responsibilities

• Manage the daily collection and reconciliation for a portfolio of accounts within approved corporate guidelines.
• Ensure customers follow payment terms that vary per state or invoice type.
• Maintain current detailed communication efforts daily.
• Work closely with customers and internal teams to identify invoice issues.
• Review accounts with credit limit restrictions or seasonal barge shipments.
• Streamline actions to ensure accounts comply with corporate guidelines.
• Maintain and update assigned accounts information: contact names, titles, phones and emails, credit applications.
• Review new accounts and verify information from the customer; legal documents, licensing and permits by state.
• Assist the customer service line and inbox daily.
• Escalate concerns to AR Supervisor or Credit Manager for prompt attention.
• Prepare and support weekly or monthly statements to customers.
• Other duties as assigned by Credit Manager and Collections Supervisor.

Skills

Communication

Attention to detail

Organizational skills

Problem solving

Ability to learn

Education

Associate degree or equivalent preferred

Tools

Microsoft Office

Adobe

Teams

SharePoint

ERP systems

Encompass

Job description

The Odom Corporation in Vancouver, WA or Boise, ID is seeking an Accounts Receivable Collections Specialist to manage a portfolio of accounts, perform daily collections, and ensure payment terms are followed according to state and invoice type.

You will work closely with customers and internal teams, update account information, review credit limits, and prepare statements. Proficiency in MS Office and ERP systems is required; experience with Encompass is a plus.