Accounts Receivable Collections Specialist

The Odom Corporation; Boise (ID); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical, dental and vision benefits

401(k) with Employer match

Job summary

The Odom Corporation is seeking an Accounts Receivable Collections Specialist to manage a portfolio of accounts and drive timely payments in accordance with company guidelines. This role can be based in either Vancouver, WA or Boise, ID, with a typical in-office schedule five days a week.

You will monitor collections, communicate with customers on payment terms, coordinate with internal teams to resolve invoicing issues, and prepare statements for customers while escalating complex cases to the

Qualifications

• Associate’s degree (A.A.) or equivalent; or 1+ years related experience or training.
• Proficient with Microsoft Office (Word, Excel, Outlook); basic knowledge of Adobe, Teams, SharePoint.
• Experience with large-volume deduction management and/or account reconciliation preferred.
• Excellent written and verbal communication in English.
• Detail oriented with strong organizational skills; ability to learn ERP systems.

Responsibilities

• Manage daily collection and reconciliation for a portfolio of accounts within corporate guidelines.
• Ensure customers follow payment terms that vary per state or invoice type.
• Maintain current, detailed communication efforts daily.
• Work with customers and internal teams to identify invoice issues.
• Review accounts with credit limit restrictions or seasonal barge shipments.
• Streamline actions needed to ensure accounts comply with guidelines.
• Maintain and update account information: contacts, titles, phones, emails, credit applications.
• Review new accounts and verify information from customers; including legal documents, licensing and permits by state.
• Assist the customer service line and inbox daily.
• Escalate concerns to AR Supervisor or Credit Manager for prompt attention.
• Prepare and support weekly or monthly statements to customers.
• Perform other job-related duties assigned by Credit Manager and Collections Supervisor.

Skills

Communication skills

Detail oriented

Organization

Problem solving

English proficiency

Education

Associate’s degree (A.A.) or equivalent

Tools

Microsoft Office

Adobe

Teams

SharePoint

ERP systems

Encompass

Job description

Job Description

The Accounts Receivable Collections Specialist is responsible for managing and collecting a portfolio of accounts within approved corporate guidelines. This position has the option to be based out of the Vancouver, WA or Boise, ID office.

Hourly Rate: $20.00 - $24.00 DOE

Company Perks & Benefits

• Up to 128 hours of Paid Time Off Annually to start (16 days)
• 9 Paid Holidays
• Medical, Dental, and Vision Benefits
• 401(k) with Employer match

Essential Duties & Responsibilities

• Manage the daily collection and reconciliation for a portfolio of accounts within approved corporate guidelines.
• Ensures customers are following their payment terms that varies per state or invoice type.
• Maintains current detailed communication efforts, daily.
• Works closely with customers and internal teams to identify invoice issues.
• Review any accounts with credit limit restrictions or seasonal barge shipments.
• Streamline the actions need taken to ensure accounts corporate with corporate guidelines.
• Maintain and update assigned accounts information: contact names, titles, phone numbers and emails, credit applications.
• Review of new accounts and verifying info from the customer; legal documents, licensing and permits by state.
• Aid to the customer service line and inbox on a daily basis.
• Brings concerns to AR Supervisor or Credit Manager for prompt attention and escalation.
• Prepares and supports weekly or monthly statements to customers.
• Other job-related tasks assigned by Credit Manager and Collection's Supervisor.

Job Requirements

• Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred but not required; or one or more years related experience and/or training; or equivalent combination of education and experience.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.), Adobe, Teams, SharePoint.
• Experience handling large volume deduction management and or transactional account reconciliation preferred.
• Excellent communication skills, both written and verbal. Proficient with the English language is necessary for this position.
• Must be detail oriented, with problem solving ability, and strong organization skills.
• Ability to learn, adjust, and work in ERP systems efficiently.
• Experience with Encompass is a plus.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• High volume of phone work: must be able to talk and hear.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, and uses hands and fingers to operate a keyboard, and a mouse. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

• This position will be performed in Vancouver, WA or Boise, ID 5 days a week. Must be able to regularly commute to the office.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
• The noise level in the work environment is usually moderate.

Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more! Background/Drug Screen. EOE.