AR Collections Specialist - Payment Negotiations

Cintas; Knoxville (TN); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

401(k) match/ESOP

Company-paid disability, life and AD&D

Zusammenfassung

Cintas is seeking an Accounts Receivable Representative to manage all accounts receivable activities for assigned accounts, focusing on recovering overdue payments and maintaining strong customer relationships.

The role requires 2+ years of collections experience and proficiency with MS Office. You will handle phone communications, negotiate payment plans, and document actions to ensure ledger accuracy.

Qualifikationen

• High School Diploma/GED required.
• 2+ years' collections experience required.
• Ability to handle confidential information to achieve collections targets/goals.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and intranet/internet.

Aufgaben

• Manage accounts receivable activities for assigned accounts and track overdue balances.
• Heavy phone activity with customers; contact debtors to discuss payment status and negotiate payoff deadlines or plans.
• Investigate discrepancies and resolve issues; update account status in the system.
• Alert supervisors on customers unwilling or unable to pay; escalate for appropriate action when necessary.

Kenntnisse

Collections experience

MS Office

Ausbildung

High School Diploma/GED

Tools

SAP

AS400

Jobbeschreibung

Cintas is seeking an Accounts Receivable Representative to manage all accounts receivable activities for assigned accounts, focusing on recovering overdue payments and maintaining strong customer relationships.

The role requires 2+ years of collections experience and proficiency with MS Office. You will handle phone communications, negotiate payment plans, and document actions to ensure ledger accuracy.