AR & Collections Specialist | Hybrid Role

Restaurant Supply Chain Solutions, LLC - A Yum! Brands Co-op; Louisville (KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Great Benefits

Free Lunch on Wednesday

Hybrid Position

Retirement Plan

Job summary

Restaurant Supply Chain Solutions, LLC - A Yum! Brands Co-op is seeking a Collections and Accounts Receivable Specialist to join the accounting team.

The position is non-exempt/hourly, first shift, with a hybrid schedule (3 days in the office, 2 days remote) in Louisville, KY. The role focuses on managing collections, billing support, and AR balance management while collaborating with business partners across the organization.

Qualifications

• Associate’s degree in Accounting, Finance, Business Administration, or related field preferred.
• Minimum of 4 years of collections, accounts receivable, accounting, or customer service experience preferred.
• Experience in collections software such as Paystand and NetSuite preferred.
• Ability to manage and collect on a large volume of accounts and frequent communication with business partners.
• Strong customer service and relationship management skills.
• Decision making ability to place sales orders on hold which can impact delivery orders.
• Excellent verbal and written communication skills.
• Ability to handle difficult collection conversations professionally and understand the impact of the conversation.
• Strong problem-solving and investigative abilities.
• Ability to meet deadlines for multiple priorities in a fast-paced environment.
• Attention to detail and commitment to accuracy.
• Ability to handle difficult collection conversations with business owners & their teams professionally.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.

Responsibilities

• Manage collections activities and assist with billing and account maintenance.
• Coordinate dispute resolution and communicate with customers on payment inquiries.
• Support monthly AR reviews with account status information.
• Assist customers with billing questions and refunds.
• Support credit applications and maintain customer files.
• Monitor aging reports and follow up on delinquent accounts.
• Escalate high-risk accounts to leadership.
• Provide backup support for AR activities and respond to payment inquiries.
• Collaborate across teams to resolve disputes and reconcile accounts.
• Assist with audits and documentation requests.

Skills

Customer service

Communication

Problem solving

Time management

Attention to detail

Microsoft Excel

Relationship management

Education

Associate’s degree

Tools

Paystand

NetSuite

Microsoft Office

Job description

Restaurant Supply Chain Solutions, LLC - A Yum! Brands Co-op is seeking a Collections and Accounts Receivable Specialist to join the accounting team.

The position is non-exempt/hourly, first shift, with a hybrid schedule (3 days in the office, 2 days remote) in Louisville, KY. The role focuses on managing collections, billing support, and AR balance management while collaborating with business partners across the organization.