AR Collections Specialist – Hands-On, Onsite Role

Kforce Inc; Silver Spring (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Sick leave

Life insurance

Job summary

Kforce has a client seeking an Accounts Receivable Collections Specialist in Wheaton, MD for a temp-to-perm position. You will join a growing accounting team and own a commercial AR portfolio, stepping in quickly to drive timely payments and resolve disputes.

Responsibilities include reviewing aging, contacting customers by phone and email, documenting activity, and collaborating with sales, shipping, warehouse, and accounting.

Qualifications

• 3+ years of B2B accounts receivable and collections experience preferred.
• Experience using AR aging reports and handling disputes.
• Proficient in Excel and Outlook.
• ERP/accounting experience; Dynamics/Navision is a plus.
• Strong written and verbal communication; highly organized.

Responsibilities

• Review AR aging reports and prioritize past‑due accounts based on balance, age, and risk.
• Contact business customers by phone and email to collect outstanding balances and secure firm payment dates.
• Maintain detailed documentation of collection activity and customer commitments.
• Research and resolve billing disputes, short payments, unapplied cash, missing purchase orders, and delivery‑related issues.
• Work with internal sales, shipping, warehouse, and accounting teams to resolve customer questions.
• Provide invoices, statements, proof of delivery, and other supporting documentation as needed.
• Resubmit invoices through customer payment or procurement portals when required.
• Apply customer payments and assist with cash application activities.
• Escalate significantly past‑due or disputed accounts to management.
• Prepare regular reporting on collections, open disputes, payment commitments, and at‑risk accounts.

Skills

B2B Accounts Receivable

Collections

Microsoft Excel

Outlook

Microsoft Dynamics/Navision

Communication skills

Education

Degree preferred or relevant experience

Tools

Microsoft Dynamics/Navision

Job description

Kforce has a client seeking an Accounts Receivable Collections Specialist in Wheaton, MD for a temp-to-perm position. You will join a growing accounting team and own a commercial AR portfolio, stepping in quickly to drive timely payments and resolve disputes.

Responsibilities include reviewing aging, contacting customers by phone and email, documenting activity, and collaborating with sales, shipping, warehouse, and accounting.