AR Collections Specialist – Growth & Benefits

Mustang Cat; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Mustang Cat is seeking a Collections Specialist to join the Accounts Receivable team. This role focuses on maintaining assigned accounts and ensuring timely collections with a customer-focused approach.

You will manage the collections process, reconcile accounts, and collaborate with Sales on strategies. Must have strong communication, detail orientation, and adherence to AR processes. Equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• Solid understanding of accounting principles and accounts receivable processes.
• Exceptional written and verbal communication skills.
• Strong phone presence and professional negotiation skills.
• Detail-oriented, highly organized, and process-driven.
• Knowledge of customer lending laws and lien laws preferred.
• Excellent customer service and relationship management skills.

Responsibilities

• Monitor and manage collections for accounts receivable.
• Conduct monthly reporting with account notations.
• Prioritize and elevate collections efforts to meet goals.
• Provide top-tier customer service during collections interactions.
• Ensure timely payments in a high-volume environment.
• Process refunds and small balance write-offs as needed.
• Reconcile customer accounts as needed.
• Collaborate with Sales on collection strategies.
• Support additional projects as assigned.

Skills

Accounts receivable

Communication skills

Phone presence

Negotiation

Detail oriented

Organization

Customer service

Relationship management

Education

High school diploma or equivalent

Job description

Mustang Cat is seeking a Collections Specialist to join the Accounts Receivable team. This role focuses on maintaining assigned accounts and ensuring timely collections with a customer-focused approach.

You will manage the collections process, reconcile accounts, and collaborate with Sales on strategies. Must have strong communication, detail orientation, and adherence to AR processes. Equal opportunity employer.