AR Collections Specialist — Drive Past-Due Resolutions

Atlanta Fork Lifts, Inc.; Suwanee (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Atlanta Fork Lifts, Inc. is looking for a Collection Specialist to manage past-due customer accounts and perform account maintenance within the Accounts Receivable department.

The role involves monitoring delinquent accounts, researching customer records, and providing service to external and internal customers, with back-up support for the AR Manager. Located in Suwanee, GA, strong communication and problem-solving are essential.

Qualifications

• 4 years of accounts receivable and general accounting experience.
• High School Diploma or Equivalent.
• Strong customer service and communication skills.

Responsibilities

• Review delinquent account records and determine which customers must be contacted for collection of overdue amounts.
• Organize workload according to degree and amount of delinquency for collection.
• Verify accuracy of account information and prepare references for final collection efforts.
• Provide quality, professional customer service to external and internal customers.
• Research payment records to resolve customer disputes and correct errors.

Skills

Accounts Receivable

Customer Service

Phone & Email Handling

Data Entry

Education

High School Diploma

Tools

NDS system

Job description

Atlanta Fork Lifts, Inc. is looking for a Collection Specialist to manage past-due customer accounts and perform account maintenance within the Accounts Receivable department.

The role involves monitoring delinquent accounts, researching customer records, and providing service to external and internal customers, with back-up support for the AR Manager. Located in Suwanee, GA, strong communication and problem-solving are essential.