A/R Collections

Atlanta Fork Lifts Inc; Suwanee (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Atlanta Fork Lifts, Inc. is seeking a Collection Specialist in Suwanee, GA to manage past-due accounts, perform account research and provide customer service for internal and external customers. You will support the Accounts Receivable Department and back up the AR Manager as needed.

The role requires 4 years of accounts receivable and general accounting experience, and a High School Diploma or equivalent. The position entails data accuracy, payment processing, and collaboration with other

Qualifications

• 4 years of accounts receivable and general accounting experience.
• High School Diploma or Equivalent is required.

Responsibilities

• Review delinquent account records and determine which customers must be contacted for collection.
• Organize workload according to degree and amount of delinquency for collection.
• Verify accuracy of account information.
• Prepare and refer accounts to manager for final collection efforts.
• Provide professional and prompt customer service to all external and internal customers.
• Research payment records to resolve disputes and notify appropriate departments of errors to be corrected.
• Account maintenance including address changes and modifications in the system.
• Run credit card payments and send receipts to customers as required.
• Special customer billing as needed.
• Reprint andfax or email copies of invoices on request.
• Research returned mail and correct address information.
• Forward adjustments to AR Manager with necessary backup.
• Assist Receptionist with phone and front desk as required.
• Other duties as assigned.

Skills

Accounts receivable

General accounting

Customer service

Education

High School Diploma or Equivalent

Job description

Description

SUMMARY

The Collection Specialist is responsible for collection of past due customer accounts, account maintenance, customer

account research, customer service for external and internal customers and other general administrative duties in the

Accounts Receivable Department.

JOB DESCRIPTION

The Collection Specialist will monitor the customer account base and contact customers as necessary to facilitate the

collection of past due amounts. The Collection Specialist will be a point of contact for customer service for our external and

internal customers. Account research and file maintenance will also be responsibilities of this position. The Collection

Specialist will also provide some back-up capabilities for the Accounts Receivable Manager.

Requirements

SKILLS/RESPONSIBILITIES

• Review delinquent account records to determine which customers must be contacted for collection of overdue
• amounts.
• Organize work load according to degree and amount of delinquency for collection.
• Verify accuracy of account information.
• Prepare and refer accounts to manager for final collection efforts.
• Provide quality, professional and prompt customer service to all external and internal customers.
• Research payment records to resolve any customer disputes and notify appropriate departments of any errors to be
• corrected.
• Account maintenance to include address changes/account modifications in NDS.
• Run credit card payments and fax or email receipt to customer per their requirements.
• Special customer billing as required.
• Reprint and fax or email copies of invoices per customer request.
• Research returned mail and correct any account address information.
• Forward any adjustments to Accounts Receivable Manager for processing along with necessary back up.
• Assist Receptionist in covering the phone and front desk as required.
• Other duties as assigned.

WORK EXPERIENCE REQUIREMENTS

4 years of accounts receivable and general accounting experience.

EDUCATION/CERTIFICATION/LICENSE REQUIREMENTS

High School Diploma or Equivalent

WORK CONDITIONS/PHYSICAL DEMANDS

Employee is occasionally required to stand; walk; sit; and reach with hands and arms. Employee must have normal manual

dexterity and be able to effectively manipulate keyboard and phone. Specific vision abilities required by this job include

close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position with Atlanta Fork Lifts, Inc. dba Toyota Material Handling Systems, (“TMHS”). TMHS and Advanced Material Handling, LLC are affiliated entities under common ownership. This is not an exhaustive list of all duties and/or responsibilities. TMHS reserves the right to amend or change responsibilities to meet business and organizational needs as necessary.
Atlanta Fork Lifts, Inc. is an Equal Opportunity Employer and Drug Free Workplace