AR & Collections Specialist

Vaco; Irvine (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

Join a dynamic team at a well-established company as an Accounts Receivable/Collections Specialist. This role focuses on managing a high volume of accounts, ensuring timely payments, and resolving customer inquiries. You will collaborate with internal teams, analyze data using Excel, and contribute to a positive work environment. If you have a passion for customer service and possess strong problem-solving skills, this opportunity is perfect for you. The company values diversity and encourages applications from all backgrounds, making it an inclusive workplace for everyone.

Qualifications

• 2+ years of experience in Accounts Receivable and Collections.
• Strong proficiency in Microsoft Excel for data analysis.

Responsibilities

• Manage accounts receivable and collections for a large client portfolio.
• Prepare aging reports and monitor overdue accounts.

Skills

Accounts Receivable Management

Collections Experience

Customer Service Skills

Microsoft Excel (VLOOKUPs, Pivot Tables)

Problem-Solving Skills

Bilingual (English/Spanish)

Tools

Epicor

Job description

Vaco's client, a well-established company, is seeking a detail-oriented and customer service-minded Accounts Receivable/Collections Specialist to join their dynamic team. Their team environment is collaborative, fast-paced, and focused on maintaining strong client relationships while ensuring the timely collection of receivables.

Key Responsibilities:

1. Manage a high volume of accounts receivable and collections for a large portfolio of clients.
2. Maintain effective communication with customers to ensure timely payments and resolve any issues or discrepancies.
3. Work closely with internal teams to reconcile accounts and ensure accurate invoicing.
4. Prepare and review aging reports, monitor overdue accounts, and escalate problematic accounts as needed.
5. Collaborate with the team to meet department goals and maintain a positive, supportive work environment.
6. Provide excellent customer service by addressing client inquiries and resolving billing issues professionally.
7. Perform data analysis using Excel (including VLOOKUPs, Pivot Tables, and formulas) to track and report on collection activities.
8. Assist with month-end close processes and other ad hoc reporting as needed.

Qualifications:

1. 2+ years of Accounts Receivable and Collections experience in a large company.
2. Experience managing high-volume accounts and working in a fast-paced environment.
3. Strong proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables, and formulas).
4. Experience with Epicor or similar ERP systems; experience in the manufacturing industry is a plus.
5. Excellent communication and customer service skills.
6. Bilingual (English/Spanish) is a plus.
7. Team player with a positive attitude and strong problem-solving skills.

Vaco by Highspring values diversity and encourages applications from women, people of color, LGBTQ+ individuals, people with disabilities, ethnic minorities, foreign-born residents, and veterans.