AR & Collections specialist

Australia-Employment; Huntington Beach (CA); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Paid Vacation, Holiday & Sick Time

Health Insurance/Dental/Vision

401k with match

Job summary

Jobot in Huntington Beach, CA seeks an AR & Collections specialist to manage outstanding balances and help optimize cash flow. You will contact customers, apply payments, and reconcile accounts in a fast-moving environment.

Requirements include a high school diploma and prior AR/collections experience; proficiency in Excel and ERP systems is a plus. This is an on-site, permanent role with competitive hourly pay and benefits.

Qualifications

• Prior experience in accounts receivable and/or collections preferred.
• Strong client service mindset with collaborative approach.
• Excellent problem-solving and attention to detail.

Responsibilities

• Contact customers regarding outstanding balances to ensure timely payment.
• Post and apply customer payments; correct errors and apply/reverse charges.
• Monitor aging reports and follow up on past-due accounts.
• Reconcile customer accounts and resolve billing discrepancies.
• Identify risks, disputes, or credit problems and escalate as needed.
• Liaise between Corporate and Office Admins on AR matters.
• Maintain accurate AR records and supporting documentation.
• Generate AR reports and communicate issues to AR Specialist/Controller.
• Perform special AR projects and other duties as assigned.

Skills

Accounts Receivable

Collections

Cash Application

A/R Reporting

Data entry

AI tools awareness

Education

High school diploma

Tools

Excel

ERP system

Job description

AR & Collections specialist

$29 - $34 per hour | Huntington Beach, CA | On-site | Permanent

Leading environmental services company

Leading Environmental Services company here in Orange County.

Why join us?

• Paid Vacation, Holiday, and Sick Time
• Health Insurance/ Dental / Vision
• 401k program with match

Job Details

• Accounts Receivable (A/R)
• Customer Collections: Contact customers regarding outstanding balances to ensure timely payment.
• Phone Communication: Comfortable and confident speaking with customers by phone to resolve payment issues and answer account questions.
• Cash Application: Post and apply customer payments accurately and in a timely manner; correct errors including misapplied payments and apply/reverse late charges and overpayments.
• Aging & Follow-Up: Monitor A/R aging reports and proactively follow up on past-due accounts.
• Account Reconciliation: Reconcile customer accounts and research/resolve billing discrepancies.
• Risk & Issue Identification: Identify account risks, potential credit problems, disputes, and other customer issues; escalte as needed.
• Liaison Role: Serve as the liaison between Corporate and Office Admins on all A/R matters.
• Record Keeping: Maintain accurate, well-organized A/R records and supporting documentation.
• Reporting: Generate A/R reports and communicate account issues to the AR Specialist and/or Controller.
• Special A/R projects and other duties as assigned.

What We're Looking For

• High school diploma or equivalent.
• Prior experience in accounts receivable and/or accounts payable preferred.
• General accounting knowledge preferred.
• A proven track record of success in prior credit and collection roles is a plus.
• Strong “client service” mindset with the ability to use collaborative, non-adversarial approaches in achieving diverse goals.
• Strong problem-solving and people skills, a customer service mindset, and close attention to detail.
• Results-oriented, with a strong sense of ownership and follow-through on tasks to completion.
• Strong verbal and written communication skills; comfortable and professional on the phone with customers and vendors.
• Highly organized with excellent attention to detail and accuracy.
• Ability to work independently while collaborating effectively across Corporate and Office teams.
• Proficient computer skills, including Microsoft Office and database programs; ability to create Excel reports using data points, pivot tables, graphs, and charts.
• Current experience with our accounting/ERP system highly desired.
• Ability to perform data entry and extract information from computer systems.
• Experience with AI tools or AI-assisted workflows (e.g., automation, data entry, communications) is a plus.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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