AR Collections Lead – High-Volume, Detail‑Oriented

EMCOR Group; Barberton (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

EMCOR Group is seeking an Accounts Receivable Collections Specialist to manage the collection process for the company, collaborating with the CFO, Controller, and Billing staff. The role emphasizes accuracy, data entry, and strong communication with clients.

The position requires attention to detail, experience with high-volume AR, and background in construction or B2B collections. Strong Excel and customer service skills are essential for success in this role.

Qualifications

• 3+ years of experience in a high-volume accounts receivable environment.
• Background in construction or business-to-business collections.
• Excellent customer service skills are required.
• Excellent written and verbal communications skills are required.

Responsibilities

• Serve as the main liaison between Accounts Receivable Associates and the Controller.
• Review Exchange Account monthly and coordinate with AR staff for timely resolution of details.
• Collaborate with CFO and Controller to update and streamline collection SOPs.
• Provide credit references for third parties upon request.
• Monitor 300-400 customer accounts for nonpayment and irregularities.
• Contact clients on invoice issues, 30–50 daily.
• Communicate with clients regarding outstanding payments.
• Resolve high-volume collections by reviewing payment plans and history.
• Locate, code, and process credit card payments.
• Ensure invoices have correct job designation and branch information.
• Communicate all invoice details to customers and document notes in AR system.
• Knowledge to locate information for invoices (PM, waivers, certificates, checks).
• Prepare AR aging by department and generate “Show Me the Money” report monthly or on request.
• Process monthly statements.
• Handle credit/debit memos and escalate to Controller weekly.
• Occasionally handle legal matters with CFO and Billing Associates.

Skills

Customer service

Attention to detail

Written and verbal communication

Team collaboration

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

EMCOR Group is seeking an Accounts Receivable Collections Specialist to manage the collection process for the company, collaborating with the CFO, Controller, and Billing staff. The role emphasizes accuracy, data entry, and strong communication with clients.

The position requires attention to detail, experience with high-volume AR, and background in construction or B2B collections. Strong Excel and customer service skills are essential for success in this role.