Aquatics Office Registrar & Scheduling Coordinator

JCCSF Careers; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

JCCSF Careers is seeking an Aquatics Office Registrar to support the Swim School operations, manage bookings, and coordinate administrative tasks in a busy indoor aquatics center.

The role involves collaboration with the Aquatics leadership team, preparing reports, and ensuring accurate records, schedules, and billing. Training for lifeguard/swim instruction duties is available as needed.

Qualifications

• BS or BA degree or equivalent work experience.
• Experience in office or systems administration.
• Experience as a swim instructor or lifeguard a plus; training will be provided as needed.
• Comfort working in and around pools and willingness/ability to learn water-based instruction skills.
• Outstanding customer service skills and experience in a customer-focused organization.
• Experience designing and creating schedules, reports, statistics, and charts.
• Outstanding computer skills, including MS Office. Salesforce a plus.
• Excellent written and oral communication skills.
• Well-organized with strong attention to detail.
• Ability to work as part of a team and coordinate with stakeholders.
• Ability to handle multiple projects and deadlines.

Responsibilities

• Manage bookings, payment processing, administration, and supervision for the Private Swim Lesson program.
• Manage bookings, payment processing, administration, and supervision for the Swim Team program.
• Engage with participants to identify opportunities and share observations about progress.
• Process registrations, transfers, and withdrawals.
• Handle communications and walk-up inquiries.
• Fill in as swim instructor, lifeguard, or deck coordinator as needed.
• Suggest program modifications to improve Swim School success.
• Collaborate with Aquatics Office Administrator on tracking systems and schedules.
• Assist with bi-monthly Aquatics Leadership meetings.

Skills

Customer service

Office administration

Communication

Scheduling

Team coordination

MS Office

Salesforce

Education

BS/BA or equivalent

Tools

Salesforce

Job description

JCCSF Careers is seeking an Aquatics Office Registrar to support the Swim School operations, manage bookings, and coordinate administrative tasks in a busy indoor aquatics center.

The role involves collaboration with the Aquatics leadership team, preparing reports, and ensuring accurate records, schedules, and billing. Training for lifeguard/swim instruction duties is available as needed.