Aquatics Manager — Lead Swim Instructors & Ops

British Swim School; Columbus (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Birthday off and paid!

Paid training

Bonuses possible

Job summary

British Swim School is seeking an Aquatics Manager to oversee the daily swim program, ensuring safety, consistency, and an exceptional experience for swimmers and families. You will lead and develop instructors, manage schedules, and maintain high service standards onsite and via phone and email.

Preferred candidates have leadership experience in swimming or fitness settings, plus CPR/First Aid and CPO certifications.

Qualifications

• High school diploma or equivalent required; leadership or supervisory experience preferred.
• Experience in customer service and team supervision is a plus.
• Certifications may be obtained during training.

Responsibilities

• Hire, train, develop, and manage swim instructors.
• Create and manage employee and lesson schedules to support operational excellence.
• Oversee customer service onsite, by phone, and email while resolving escalated concerns.
• Assist with swim instruction and deck supervision as needed.

Skills

Leadership

Customer service

Team management

Education

High school diploma or equivalent

Tools

CPR certification

First Aid certification

Certified Pool Operator (CPO)

Job description

British Swim School is seeking an Aquatics Manager to oversee the daily swim program, ensuring safety, consistency, and an exceptional experience for swimmers and families. You will lead and develop instructors, manage schedules, and maintain high service standards onsite and via phone and email.

Preferred candidates have leadership experience in swimming or fitness settings, plus CPR/First Aid and CPO certifications.