Aquatics Manager

British Swim School of Eastside Seattle; Newark (DE); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Aquatics Manager to lead their aquatics program and enhance community safety through swimming lessons. This role involves managing daily operations, training instructors, and ensuring adherence to safety standards. You'll have the chance to make a real difference in the lives of children, teaching them vital swimming skills while fostering a love for water. If you're passionate about water safety and enjoy working with children, this position offers a unique opportunity to empower others while being part of a dedicated and fun-loving team. Join us in our mission to ensure every individual becomes a safe and happy swimmer.

Benefits

Competitive pay based on experience

Paid training

Opportunity to make a difference in the community

Qualifications

• Excellent interpersonal communication and organizational skills required.
• High School diploma or equivalent is mandatory.

Responsibilities

• Manage daily aquatics operations and customer service interactions.
• Interview, hire, and onboard employees for smooth operations.

Skills

Interpersonal communication

Organizational skills

Customer service

Management skills

Education

High School diploma or equivalent

Tools

Google Suite

Job description

A position at British Swim School is more than just a job; it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits (dependent on franchise owner):

• Competitive pay based on experience and with possible opportunities for bonuses.
• Paid training.
• Opportunity to make a difference in your community.

The Position:
The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Your Typical Responsibilities:

• Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.
• Creation of employee schedules, and pool lesson schedules.
• Address and document employee, customer, and pool incidents that occur.
• Teach and lead swimming lessons as needed.

Minimum Qualifications:

• High School diploma or equivalent.
• Excellent interpersonal communication and organizational skills.
• Proficient in Google suite products.

Preferred Qualifications:

• 1+ years of customer service and/or management experience.
• Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.
• Lifeguard, CPR, First Aid Certifications, may be obtained during training.
• Certified Pool Operator (CPO) certification.

About Us:
Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

Compensation: $18.00 - $22.00 per hour.

Working at British Swim School is more than just a job; it’s a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It’s a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.