Aquatics Manager

Life Time, Inc.; Centreville (VA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Aquatics Manager to lead a dynamic team in delivering exceptional aquatic programs. This role involves financial management, staff training, and ensuring a safe, clean environment for members and guests. With opportunities for career advancement into regional leadership, the Aquatics Manager will play a crucial role in enhancing member experiences across multiple locations. If you are passionate about aquatics and customer service, this position offers a vibrant work atmosphere and the chance to make a significant impact in the community.

Qualifications

• 2+ years of customer service, coaching, and lifeguarding experience required.
• Red Cross Lifeguard and First Aid certifications are essential.

Responsibilities

• Manage and support all Aquatics Team Members and ensure safety.
• Oversee the budget and provide exceptional customer service.

Skills

Customer Service

Coaching

Lifeguarding

Supervisory Skills

Communication

Education

High School Diploma or GED

Bachelor's Degree in a related field

Tools

CPR/AED Certification

Red Cross Lifeguard Certification

Life Time Swim Certification

Job description

Position Summary

The Aquatics Manager will serve as the leader of our department and is responsible for the activities and growth of the Aquatics program including financial management, hiring, training, and supervising team members according to Life Time standards, and delivering exceptional customer service. They will lead a team in a fun and fast-paced environment, who proudly serve our members and guests. A typical day for an Aquatics Manager could include registering Members for Swim Programs including Lessons, Swim Team, and Masters Swim as well as casting, training, and developing Aquatics team members including swim instructors, swim coaches, and lifeguards. The Aquatics Manager will also oversee and maintain the safety and cleanliness of the aquatic facilities. Our high-performing Aquatics Managers are provided the opportunity to grow their careers into regional and area leadership positions. These leadership roles are responsible for the success and development of additional Aquatics departments in a designated region and deliver the expected level of member experience and business performance across multiple locations.

Job Duties and Responsibilities

• Manages and supports all Aquatics Team Members.
• Completes daily inspections to ensure the pool area is clean and safe.
• Facilitates lifeguard training on pool safety and rescue techniques during monthly in-services.
• Assesses performance, provides feedback, and coaches Aquatics Team Members.
• Manages the aquatics department within the budget guidelines.
• Formulates, monitors, and reconciles the budget and financial reports for aquatics programs.
• Sets the standard for the Aquatics Department by providing exceptional customer service and meeting the Members' needs and expectations.

Position Requirements

• High School Diploma or GED.
• 2 years of customer service experience.
• 2 years of coaching and/or swim instructor experience.
• 2 years of lifeguarding experience.
• 2 years of supervisory/management experience.
• Red Cross Lifeguard and First Aid certification.
• Successfully complete and pass the Life Time Swim Certification.
• Successfully complete and pass Aquatics Manager Training.
• CPR/AED certification required within the first 3 months of hire.
• Ability to work in a stationary position and move about the club for prolonged periods of time.
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services.
• Ability to swim 25 yards/meters without stopping.
• Ability to routinely bend to raise 20 lbs or less and occasionally bend to raise more than 20 lbs.

Preferred Requirements

• Bachelor's Degree in a related field.
• NSPF Certified Pool Operator (CPO).
• Red Cross Lifeguard Instructor (LGI).
• Lifeguard Instructor Trainer (LGIT).

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.