Aquatics Manager

British Swim School of Owings Mill; Owings Mills (MD); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking an Aquatics Manager to oversee the daily operations of its aquatics program. This role is pivotal in ensuring that safety and brand standards are met while managing a team of instructors and engaging with the community. The ideal candidate will have a passion for teaching and a commitment to making a difference in the lives of children through swimming education. With opportunities for professional growth and a supportive work environment, this position offers a chance to impact lives positively while enjoying competitive pay and benefits. Join a mission-driven team dedicated to ensuring every child can swim safely.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Birthday off and paid

Possible annual PTO and medical benefits

Qualifications

• Bachelor's degree with 2+ years of supervisory experience required.
• Excellent communication and organizational skills are essential.

Responsibilities

• Manage daily aquatics operations and customer service interactions.
• Interview, hire, and onboard employees for smooth operations.

Skills

Interpersonal Communication

Organizational Skills

Customer Service

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Benefits:

1. Bonus based on performance
2. Opportunity for advancement
3. Paid time off
4. Training & development

A position at British Swim School is more than just a job; it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

Compensation and Benefits (dependent on franchise owner):

1. Competitive pay based on experience and with possible opportunities for bonuses.
2. Paid training.
3. Birthday off and paid!
4. Possible annual PTO and medical benefits.
5. Opportunity to make a difference in your community.

The Position: The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

Your Typical Responsibilities:

1. Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.
2. Creation of employee schedules and pool lesson schedules.
3. Address and document employee, customer, and pool incidents that occur.
4. Teach and lead swimming lessons as needed.

Minimum Qualifications:

1. A bachelor’s degree and at least 2 years of supervisory experience.
2. Excellent interpersonal communication and organizational skills.
3. Proficient in Microsoft Office products.

Preferred Qualifications:

1. 1+ years of customer service and/or management experience.
2. Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.
3. Lifeguard, CPR, First Aid Certifications, may be obtained during training.
4. Certified Pool Operator (CPO) certification.
5. 1+ years of working with children. Looking for someone that loves kids and kids love you!

About Us: Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.