Aquatics Front Desk Associate (Part-Time)

Premier Aquatics; Aliso Viejo (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

Premier Aquatics in Aliso Viejo, CA is hiring a Customer Service Representative to greet swimmers and families, manage check-ins, and support swim lesson operations with accuracy and professionalism.

You will handle front desk duties, assist with program information, and ensure safety rules are communicated. This part-time, hourly role offers growth opportunities with raises after 60 shifts and a supportive team culture.

Qualifications

• Must be at least 16 years old.
• Available for at least 3 days a week, Monday - Saturday.
• Ability to obtain and maintain StarGuard Elite Basic Life Support certification.

Responsibilities

• Assist with opening and/or closing procedures at the facility
• Ability to learn and execute all front desk admin duties
• Being proactive and looking for ways to improve class fill rates and family happiness
• Contributing to team culture by participating in team events and cultivating a positive atmosphere
• Proficient in all technology platforms utilized by Premier Aquatics
• Maintain a high level of customer service to patrons
• Ensure that all rules and appropriate safety measures are stated and communicated clearly
• Know all swim programs, events, and other activities that occur at the Paramount Aquatic Center
• Attend quarterly in-service training programs
• Perform other duties as assigned

Skills

Customer service

Front desk operations

Communication

Reliability

Team player

Education

StarGuard Elite Basic Life Support certification

Job description

Premier Aquatics in Aliso Viejo, CA is hiring a Customer Service Representative to greet swimmers and families, manage check-ins, and support swim lesson operations with accuracy and professionalism.

You will handle front desk duties, assist with program information, and ensure safety rules are communicated. This part-time, hourly role offers growth opportunities with raises after 60 shifts and a supportive team culture.