aQua Dialysis Unit Administrative Assistant

aQua Dialysis; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

aQua Dialysis Clear Lake is seeking a full-time Administrative Assistant to provide excellent customer service to patients and support our staff in daily operations. The role is Monday through Friday with full-time benefits.

The Administrative Assistant greets patients, assists with check-in, new patient forms, and appointment scheduling, answers the phone, and monitors the fax line. In the back office, duties include assisting clinicians, keeping inventory organized, and handling specimen

Qualifications

• At least six months experience in a dialysis unit.
• Familiar with medical terminology.
• Knowledge of HIPAA regulations.

Responsibilities

• Greet patients and assist with check-in.
• Help patients fill out new patient forms.
• Schedule and reschedule appointments.
• Answer phones and monitor the fax line.
• Assist clinicians in the back office and keep inventory organized.
• Ship laboratory specimens.

Skills

Customer service

Phone etiquette

Front desk

HIPAA familiarity

Job description

aQua Dialysis Clear Lake is seeking a full-time Administrative Assistant to provide great customer service to our patients and to assist our staff in daily operations. This is a Monday to Friday position with full-time benefits.

The Administrative Assistant greets patients and assists them to check-in, fill out new patient forms, and make and reschedule appointments. This role also answers the phone and monitors the fax line. In the back office, the AA credentials doctors, keep the inventory in order, and ship laboratory specimens.

An ideal candidate has at least six months experience in a dialysis unit and is familiar with medical terms and HIPAA regulations. In the dialysis unit, they are professional in assisting patients and teammates.