APS Program Analyst (Public Education Specialist 3)

UC Davis Continuing and Professional Education; Davis (CA); Hybrid; USD 61,000 - 104,000; Full time

Job summary

UC Davis Continuing and Professional Education is seeking an APS Program Analyst to lead data systems management, develop dashboards, and support program operations and stipend administration. The role emphasizes data integrity, regulatory compliance, and reporting to drive informed decisions.

The incumbent will collaborate with internal teams and external partners to advance workforce development goals, design SOPs, and monitor contract deliverables, with a hybrid schedule in Davis, CA.

Qualifications

• Bachelor's degree in related area and /or equivalent experience / training.
• Advanced experience utilizing Airtable and Salesforce data management systems to design and maintain automated workflows, dashboards, monitoring tools, and reporting systems that support program administration, efficiency, and contract deliverables.
• Experience leading and coordinating complex projects and program initiatives from planning through implementation and evaluation.
• Experience developing, documenting, and implementing standard operating procedures (SOPs), workflows to support program operations to meet contract deliverables.
• Experience collecting, managing, analyzing, and interpreting program data to evaluate outcomes, identify trends, measure performance, and develop recommendations that support program effectiveness and continuous improvement.
• Experience establishing and maintaining collaborative relationships with internal and external stakeholders to support program goals and successful project implementation.
• Strong written and verbal communication skills to prepare reports, presentations, training materials, and recommendations for a variety of audiences.
• Demonstrated analytical skills to identify programmatic issues, evaluate data, develop recommendations, and implement effective solutions to support program goals and objectives.

Responsibilities

• 35% - Program Data Management and Analysis
• 35% - Program Implementation
• 30% - Stipend Program Administration

Skills

Airtable

Salesforce

Dashboards

Data analysis

Reporting

Stakeholder communication

Project coordination

Education

Bachelor's degree or equivalent

Tools

AirTable

Salesforce

Tableau

Project management software

Job description

Under the general direction of the APS Director, the APS Program Analyst serves as a seasoned program and data professional supporting APS program operations through the administration of APS learning management systems and program data platforms, management of the APS educational and county stipend programs, the development of enduring policies and procedures, and support for training and implementation activities.

The APS Program Analyst serves as the lead administrator for APS learning management systems and data management platforms (e.g., AirTable), ensuring data integrity, regulatory compliance, and high-quality reporting. This role is responsible for analyzing program data; developing dashboards and reports; and applying data driven insights to support operational decision making, monitor implementation progress, and drive continuous quality improvement. The incumbent exercises independent judgment, analytical expertise, and professional discretion to identify implementation risks, recommend system and process improvements, and strengthen the overall effectiveness and sustainability of APS programs.

In collaboration with internal teams, county APS partners, CDSS, fiscal units, and external stakeholders, the APS Program Analyst facilitates stakeholder engagement, communication, and outreach activities that promote program participation and alignment with APS workforce development goals.

Apply By Date: November 3, 2026

Qualifications

• Bachelor's degree in related area and /or equivalent experience / training
• Advanced experience utilizing Airtable and Salesforce data management systems to design and maintain automated workflows, dashboards, monitoring tools, and reporting systems that support program administration, efficiency, and contract deliverables.
• Experience leading and coordinating complex projects and program initiatives from planning through implementation and evaluation.
• Experience developing, documenting, and implementing standard operating procedures (SOPs), workflows to support program operations to meet contract deliverables.
• Experience collecting, managing, analyzing, and interpreting program data to evaluate outcomes, identify trends, measure performance, and develop recommendations that support program effectiveness and continuous improvement.
• Experience establishing and maintaining collaborative relationships with internal and external stakeholders to support program goals and successful project implementation.
• Strong written and verbal communication skills to prepare reports, presentations, training materials, and recommendations for a variety of audiences.
• Demonstrated analytical skills to identify programmatic issues, evaluate data, develop recommendations, and implement effective solutions to support program goals and objectives.

Preferred Qualifications

• Experience evaluating and refining program processes, procedures, and operational practices to enhance program effectiveness, efficiency, and service delivery.
• Experience in applying Quality Assurance or Continuous Quality Improvement concepts and strategies to support program quality, compliance, and ongoing enhancement of services.
• Experience with managing contracts and vendors and reporting requirements.
• Knowledge and experience in the use of project management software to support project planning, workflow coordination, resource tracking, and team communication.
• Experience developing visual reports, dashboards, and presentations using Tableau, or comparable data visualization tools to effectively communicate information to a variety of audiences.
• Knowledge of the Adult Protective Services (APS) Stipend Program or related Human Services programs, including program administration, eligibility requirements, participant tracking, reporting requirements, and stakeholder engagement. Knowledge of Destiny, Canvas, and other educational program databases.
• Knowledge of workflow automation tools and methodologies to enhance data collection processes, improve reporting accuracy, and increase operational efficiency.

Key Responsibilities

• 35% - Program Data Management and Analysis
• 35% - Program Implementation
• 30% - Stipend Program Administration

Department Overview

UC Davis Continuing and Professional Education (CPE) is the workforce development and lifelong learning arm of the university. The division maintains the most diverse portfolio on campus, including online professional courses and certificates, contract training for public and private organizations and state agencies, online graduate degrees in partnership with UC Davis colleges, international academic and cultural exchange programs, pre-college programs and more.

UC Davis CPE is a global leader in continuing education. With nearly 90,000 annual enrollments in professional, academic and enrichment courses and millions of enrollments in Massive Open Online Courses, CPE serves lifelong learners in the growing Sacramento region, all 50 states and more than 100 countries. CPE is the campus leader in online education, supporting schools and colleges across UC Davis in their efforts to make learning accessible. CPE employs approximately 270 employees and draws on the expertise of approximately 700 instructors.

POSITION INFORMATION

• Salary or Pay Range: $60,500.00 - $104,300.00/yr. (Department budgeted salary range: $60,500 - $82,400/yr. Commensurate with experience.)
• Salary Frequency: Annual
• Salary Grade: 19
• UC Job Title: PUBL EDUC SPEC 3
• UC Job Code: 004168
• Number of Positions: 1
• Percentage of Time: 100%
• Shift (Work Schedule): Manager will advise
• Location: Davis, CA
• Union Representation: No
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.