Apprenticeship Programs Operations Lead

NWACC; Minnesota; On-site; USD 32,000 - 35,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) seeks a Trades & Apprenticeship Program Coordinator to support the Western Arkansas Apprenticeship Program (WAAP). The role assists apprentices, employers, instructors, and leadership while ensuring compliance with federal and state apprenticeship requirements.

The coordinator will manage enrollment, records, reporting, and program operations, coordinating outreach, materials, and end-of-term activities with the Workforce Specialist and Director.

Qualifications

• Bachelor’s degree in administration, Management, or a related field.
• Minimum of two years of program administration or related experience.
• Related education and experience may be substituted with approval.

Responsibilities

• Assist prospective and current apprentices with onboarding, enrollment, registration, program navigation, and connection to campus resources.
• Serve as a primary point of contact for apprentices, employers, instructors, and program partners; communicate program expectations and progress.
• Maintain accurate apprenticeship records, documentation, databases, and compliance tracking for attendance, hours, wage progression, and reporting.
• Support compliance with U.S. Department of Labor Registered Apprenticeship standards and NWACC policies; assist with audits and reporting.
• Coordinate program operations, including instructor onboarding support, training prep, materials, supplies, and end-of-term activities.
• Assist with employer outreach, recruitment activities, career fairs, and workforce event materials and reporting.
• Additional duties may be assigned to support department goals.

Skills

MS Office Suite

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Teams

Zoom

Canvas

Workday

Organizational skills

Attention to detail

Multitasking

Communication

Education

Bachelor’s degree in administration/Management/related field

2+ years program administration experience

Tools

DOL portal systems

Job description

NorthWest Arkansas Community College (NWACC) seeks a Trades & Apprenticeship Program Coordinator to support the Western Arkansas Apprenticeship Program (WAAP). The role assists apprentices, employers, instructors, and leadership while ensuring compliance with federal and state apprenticeship requirements.

The coordinator will manage enrollment, records, reporting, and program operations, coordinating outreach, materials, and end-of-term activities with the Workforce Specialist and Director.