Trades & Apprenticeship Program Coordinator

nwacc; Arkansas; On-site; USD 18,000 - 26,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) seeks a Trades & Apprenticeship Program Coordinator to support the Western Arkansas Apprenticeship Program (WAAP). This role ensures compliance with U.S.

Department of Labor standards and NWACC policies while aiding apprentices, employers, instructors and leadership. The position focuses on recruitment, enrollment, retention, reporting and employer engagement, reporting to the Director of Trades & Apprenticeship.

Qualifications

• Bachelor's degree in administration, management, or related field is required.
• Minimum of two years of program administration or related experience.
• Experience with Microsoft Office and reporting tools is essential.

Responsibilities

• Assist prospective and current apprentices with onboarding, enrollment and program navigation.
• Serve as primary contact for apprentices, employers, instructors and partners; communicate requirements and progress.
• Maintain apprenticeship records, documentation and compliance tracking for attendance, hours, wage progression, licensing and reporting.
• Support audits, annual reviews and required reporting processes.
• Coordinate program operations including instructor onboarding, materials, supplies and end-of-term activities.
• Assist with employer outreach, recruitment activities and program marketing materials.

Skills

Microsoft Office

Excel

Strong organizational skills

Communication skills

Collaboration

Program administration experience

Training coordination

Education

Bachelor's degree in administration, management, or related field

Tools

Canvas

Workday

State/federal reporting portals

Job description

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Trades & Apprenticeship Program Coordinator serves as the operational and administrative backbone of the Western Arkansas Apprenticeship Program (WAAP). This role supports apprentices, employers, instructors, and program leadership while ensuring compliance with U.S. Department of Labor Registered Apprenticeship requirements and NWACC policies.

The Coordinator works closely with NWACC's Workforce Specialist and the Director of Trades & Apprenticeship to support student recruitment, enrollment, retention, compliance tracking, reporting, and employer engagement.

Essential Duties:

• Assist prospective and current apprentices with onboarding, enrollment, registration, program navigation, and connection to campus and community resources to support student success and retention
• Serve as a primary point of contact for apprentices, employers, instructors, and program partners; communicate program expectations, requirements, progress, and related updates
• Maintain accurate apprenticeship records, documentation, databases, and compliance tracking for attendance, on-the-job training hours, wage progression, licensing requirements, and applicable state and federal reporting
• Support compliance with U.S. Department of Labor Registered Apprenticeship standards, NWACC policies, and applicable state and federal regulations; assist with audits, annual reviews, and required reporting processes
• Coordinate program operations, including instructor onboarding support, training preparation, instructional materials, supplies, equipment needs, semester processes, and end-of-term activities
• Assist with employer outreach, recruitment activities, career fairs, community events, workforce initiatives, program marketing materials, website updates, reports, presentations, and outcome tracking
• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Rate of Pay: $16.00 per hour

Completed applications received by 9/11/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.

Minimum Qualifications:

• Bachelor's degree in administration, Management, or a related field
• Minimum of two years of program administration or related experience
• Related education and experience may be substituted with approval

Knowledge, Skills & Abilities:

• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, Teams, Zoom, and related communication and reporting tools.
• Ability to learn and utilize institutional, apprenticeship, licensing, and compliance systems, including Canvas, Workday, U.S. Department of Labor, Arkansas apprenticeship, and related portal systems
• Strong organizational skills, attention to detail, and ability to manage multiple priorities, projects, records, and deadlines in a fast-paced environment
• Effective written, verbal, and interpersonal communication skills with the ability to collaborate professionally with students, employers, faculty, staff, and external partners
• Demonstrated initiative, problem-solving ability, professionalism, confidentiality, teamwork, and data management skills to support program operations and reporting needs

Physical Demands/Work Environment:

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabled to perform the essential functions and expectations.

While performing the functions of this job, the employee is:

• Frequently:
• - Manipulate items with fingers, including keyboarding
• - Sitting
• - Standing
• - Walking
• Constantly:
• - Hearing
• - Repetitive motion
• - Talking
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions:

The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, offic