Apprenticeship Operations & Compliance Lead

NorthWest Arkansas Community College; Arkansas; On-site; USD 18,000 - 26,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) is seeking a Trades & Apprenticeship Program Coordinator to support the Western Arkansas Apprenticeship Program (WAAP) and ensure compliance with DOL requirements and NWACC policies.

The role partners with the Workforce Specialist and the Director of Trades & Apprenticeship to recruit students, manage enrollment and retention, and coordinate outreach with employers and instructors. This is an on-site, full-time position in Northwest Arkansas.

Qualifications

• Bachelor’s degree in administration, management, or a related field.
• Minimum of two years of program administration or related experience.
• Related education and experience may be substituted with approval.

Responsibilities

• Assist prospective and current apprentices with onboarding, enrollment, registration, program navigation, and connection to campus and community resources to support student success and retention.
• Serve as a primary point of contact for apprentices, employers, instructors, and program partners; communicate program expectations, requirements, progress, and related updates.
• Maintain accurate apprenticeship records, documentation, databases, and compliance tracking for attendance, on-the-job training hours, wage progression, licensing requirements, and applicable state and federal reporting.
• Support compliance with U.S. Department of Labor Registered Apprenticeship standards, NWACC policies, and applicable state and federal regulations; assist with audits, annual reviews, and required reporting processes.
• Coordinate program operations, including instructor onboarding support, training preparation, instructional materials, supplies, equipment needs, semester processes, and end-of-term activities.

Skills

MS Office proficiency

Organizational skills

Communication skills

Problem solving

Education

Bachelor’s degree in administration, Management, or a related field

Tools

Canvas

Workday

Job description

NorthWest Arkansas Community College (NWACC) is seeking a Trades & Apprenticeship Program Coordinator to support the Western Arkansas Apprenticeship Program (WAAP) and ensure compliance with DOL requirements and NWACC policies.

The role partners with the Workforce Specialist and the Director of Trades & Apprenticeship to recruit students, manage enrollment and retention, and coordinate outreach with employers and instructors. This is an on-site, full-time position in Northwest Arkansas.