Trades & Apprenticeship Program Coordinator

NWACC; Minnesota; On-site; USD 32,000 - 35,000; Full time

Job summary

NorthWest Arkansas Community College (NWACC) seeks a Trades & Apprenticeship Program Coordinator to support the Western Arkansas Apprenticeship Program (WAAP). The role assists apprentices, employers, instructors, and leadership while ensuring compliance with federal and state apprenticeship requirements.

The coordinator will manage enrollment, records, reporting, and program operations, coordinating outreach, materials, and end-of-term activities with the Workforce Specialist and Director.

Qualifications

• Bachelor’s degree in administration, Management, or a related field.
• Minimum of two years of program administration or related experience.
• Related education and experience may be substituted with approval.

Responsibilities

• Assist prospective and current apprentices with onboarding, enrollment, registration, program navigation, and connection to campus resources.
• Serve as a primary point of contact for apprentices, employers, instructors, and program partners; communicate program expectations and progress.
• Maintain accurate apprenticeship records, documentation, databases, and compliance tracking for attendance, hours, wage progression, and reporting.
• Support compliance with U.S. Department of Labor Registered Apprenticeship standards and NWACC policies; assist with audits and reporting.
• Coordinate program operations, including instructor onboarding support, training prep, materials, supplies, and end-of-term activities.
• Assist with employer outreach, recruitment activities, career fairs, and workforce event materials and reporting.
• Additional duties may be assigned to support department goals.

Skills

MS Office Suite

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Teams

Zoom

Canvas

Workday

Organizational skills

Attention to detail

Multitasking

Communication

Education

Bachelor’s degree in administration/Management/related field

2+ years program administration experience

Tools

DOL portal systems

Job description

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

The Trades & Apprenticeship Program Coordinator serves as the operational and administrative backbone of the Western Arkansas Apprenticeship Program (WAAP). This role supports apprentices, employers, instructors, and program leadership while ensuring compliance with U.S. Department of Labor Registered Apprenticeship requirements and NWACC policies.
The Coordinator works closely with NWACC’s Workforce Specialist and the Director of Trades & Apprenticeship to support student recruitment, enrollment, retention, compliance tracking, reporting, and employer engagement.

Essential Duties

• Assist prospective and current apprentices with onboarding, enrollment, registration, program navigation, and connection to campus and community resources to support student success and retention
• Serve as a primary point of contact for apprentices, employers, instructors, and program partners; communicate program expectations, requirements, progress, and related updates
• Maintain accurate apprenticeship records, documentation, databases, and compliance tracking for attendance, on-the-job training hours, wage progression, licensing requirements, and applicable state and federal reporting
• Support compliance with U.S. Department of Labor Registered Apprenticeship standards, NWACC policies, and applicable state and federal regulations; assist with audits, annual reviews, and required reporting processes
• Coordinate program operations, including instructor onboarding support, training preparation, instructional materials, supplies, equipment needs, semester processes, and end-of-term activities
• Assist with employer outreach, recruitment activities, career fairs, community events, workforce initiatives, program marketing materials, website updates, reports, presentations, and outcome tracking
• Additional duties may be assigned as necessary to support the goals and objectives of the department and college

Rate of Pay

$16.00 per hour

Minimum Qualifications

• Bachelor’s degree in administration, Management, or a related field
• Minimum of two years of program administration or related experience
• Related education and experience may be substituted with approval

Knowledge, Skills & Abilities

• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, Teams, Zoom, and related communication and reporting tools.
• Ability to learn and utilize institutional, apprenticeship, licensing, and compliance systems, including Canvas, Workday, U.S. Department of Labor, Arkansas apprenticeship, and related portal systems
• Strong organizational skills, attention to detail, and ability to manage multiple priorities, projects, records, and deadlines in a fast-paced environment
• Effective written, verbal, and interpersonal communication skills with the ability to collaborate professionally with students, employers, faculty, staff, and external partners
• Demonstrated initiative, problem-solving ability, professionalism, confidentiality, teamwork, and data management skills to support program operations and reporting needs

Physical Demands/Work Environment

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is:

Frequently:

• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking

Constantly:

• Hearing
• Repetitive motion
• Talking

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions

The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.

NWACC is an Equal Opportunity Employer, please see our EEO policy.