Apprenticeship Programs Coordinator (Hybrid)

Rocs, Inc.; Beltsville (MD); Hybrid; USD 70,000 - 77,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Rocs, Inc. is seeking a highly organized Program Coordinator to support apprentices while managing administrative and compliance needs of a skilled-trades training program in Beltsville, MD.

You will serve as a primary contact for apprentices, maintain records, track registrations, licenses, attendance, grades, and ensure Maryland/DC compliance, while coordinating with instructors, employers, and government contacts.

Qualifications

• 3–5 years of program coordination, education administration, HR, compliance, student services, or similar experience preferred.
• Exceptional interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Comfortable managing detailed, process-driven work and maintaining accurate records.

Responsibilities

• Serve as a primary point of contact for apprentices, helping students navigate program requirements, resolve issues, and stay on track throughout their training.
• Maintain relationships and communication with students, instructors, employers, and government/regulatory contacts.
• Track apprenticeship registrations, licenses, expiration dates, attendance, grades, on-the-job training hours, and other required documentation.
• Ensure apprenticeship records and processes remain compliant with Maryland and Washington, DC requirements.
• Proactively identify upcoming deadlines, missing documentation, expiring licenses, and other potential compliance issues.
• Develop and maintain tracking and quality-control processes to ensure required items are completed on time.

Skills

Excel skills

Interpersonal skills

Organizational skills

Document management

Communication skills

Tools

Microsoft Office

Database systems

Job description

Rocs, Inc. is seeking a highly organized Program Coordinator to support apprentices while managing administrative and compliance needs of a skilled-trades training program in Beltsville, MD.

You will serve as a primary contact for apprentices, maintain records, track registrations, licenses, attendance, grades, and ensure Maryland/DC compliance, while coordinating with instructors, employers, and government contacts.