Operations Lead, Apprenticeship Office

Maryland; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work schedules

Teleworking program

Health coverage

Job summary

The Maryland Department of Labor is seeking an Operations Manager for the Office of Apprenticeship in Baltimore. You will lead daily administrative operations, supervise staff, and ensure program compliance across the state's apprenticeship initiatives.

Ideal candidates bring a Bachelor's in a relevant field and hands-on experience with Office of Apprenticeship processes, advanced Excel, and data reporting. This role offers a chance to shape operations in a public sector setting.

Qualifications

• Bachelor’s degree in Program Administration, Business Administration, or related field.
• Three years of professional experience administering programs, with two years supervising staff.
• Proficiency in Microsoft Office, especially Excel, with intermediate/advanced skills.

Responsibilities

• Oversee Office of Apprenticeship staff and daily operations.
• Ensure program reporting, registration, and data integrity.
• Coordinate forms, schedules, agendas, and minutes updates.
• Monitor equipment, inventory, and supply orders.
• Review monthly time sheets and expense reports before processing.
• Advise MIS staff on hardware/software and effective application use.
• Place orders and process invoice payments.
• Ensure compliance with federal and state requirements.
• Provide oversight to the program compliance/review unit.

Skills

Excel

Office administration

Staff supervision

Education

Bachelor’s degree in Program Administration or Business Administration

Tools

Microsoft Office

Job description

The Maryland Department of Labor is seeking an Operations Manager for the Office of Apprenticeship in Baltimore. You will lead daily administrative operations, supervise staff, and ensure program compliance across the state's apprenticeship initiatives.

Ideal candidates bring a Bachelor's in a relevant field and hands-on experience with Office of Apprenticeship processes, advanced Excel, and data reporting. This role offers a chance to shape operations in a public sector setting.