Office Operations Manager (PROGRAM MANAGER II)

LABOR Workforce Dev - Ofc of the Asst Secy; Baltimore (MD); On-site; USD 75,000 - 105,000; Full time

Job summary

Maryland Department of Labor seeks an Operations Manager (Program Manager II) for the Office of Apprenticeship to provide managerial support and administrative oversight of daily operations and program compliance monitoring for registered apprenticeship programs. The role involves supervising administrative staff and supporting the Director of the Office of Apprenticeship.

Qualifications include a Bachelor's degree in a related field, several years of program administration and supervisory

Qualifications

• Bachelor's degree required in program administration, business administration, or related field.
• Three years of professional experience administering programs, including two years supervising employees.
• Two years of supervisory experience directing staff and managing performance.
• Two years of administrative operations management experience with records management and workflow processes.
• Intermediate to advanced Microsoft Excel proficiency and information systems experience.
• Preferred: Three years of experience with registered apprenticeship programs or workforce development.

Responsibilities

• Provide managerial support and administrative oversight of daily operations.
• Monitor program compliance for registered apprenticeship programs.
• Supervise administrative staff.
• Oversee office processes and workflows.
• Support the Director of the Office of Apprenticeship.

Education

Bachelor's Degree in Program Administration, Business Administration, or related field

Tools

Microsoft Excel

Information systems

Job description

The Maryland Department of Labor seeks an Operations Manager (Program Manager II) for the Office of Apprenticeship to provide managerial support and administrative oversight of daily operations and program compliance monitoring for registered apprenticeship programs. The role involves supervising administrative staff, overseeing program-related processes, managing office operations, and supporting the Director of the Office of Apprenticeship.

Key qualifications:

• Bachelor's Degree in Program Administration, Business Administration, or related field
• Three years of professional experience administering programs, including two years supervising employees
• Two years of supervisory experience directing staff and managing performance
• Two years of administrative operations management experience with records management and workflow processes
• Intermediate to advanced Microsoft Excel proficiency and information systems experience
• Preferred: Three years of experience with registered apprenticeship programs or workforce development