Apprentice Service Technician

Survitec Group Ltd.; Pasadena (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Une entreprise leader dans le secteur maritime recherche un Apprenti Technicien de Service pour soutenir les techniciens qualifiés dans l'installation et la maintenance des équipements de sécurité. Ce rôle se concentre sur l'apprentissage des processus de service tout en garantissant la qualité et l'efficacité opérationnelle. Les candidats doivent avoir un diplôme de lycée et une volonté d'apprendre dans un environnement dynamique.

Qualifications

• Diplôme de lycée ou équivalent requis.
• Pas d'expérience préalable nécessaire, mais 1-3 ans dans un secteur connexe facilitent l'apprentissage.

Responsibilities

• Soutient les techniciens qualifiés dans l'installation, la maintenance et la réparation des équipements.
• Effectue des inspections de maintenance préventive sous supervision.
• Participe aux activités d'évaluation et de développement.

Skills

Accountability

Customer Relationship Management

Effective Communication

Problem Solving

Planning and Prioritization

Education

High School diploma or equivalent

Job description

1 day ago Be among the first 25 applicants

Job Family – Service Operations

This family is dedicated to delivering excellence in all safety servicing activities for the full range of Survitec safety solutions, through the relentless pursuit of improvement to process, systems, data, standardisation of work, and continuous improvement practices.

LOCATION: Houston

EMPLOYMENT TYPE: Permanent

Job Description

Apprentice Service Technician

Job Family – Service Operations

This family is dedicated to delivering excellence in all safety servicing activities for the full range of Survitec safety solutions, through the relentless pursuit of improvement to process, systems, data, standardisation of work, and continuous improvement practices.

Job Summary

This role supports qualified technicians to install, maintain, or repair Survitec products across one or more product categories, while working towards becoming fully competent. It focuses on delivering Survitec standard work to maintain and uphold right first-time quality and operational efficiency. Successful completion of technical product training and demonstrating application of that learning through competence assessments will lead to progression to a Service Technician role.

Duties and Responsibilities

• Supports qualified Service Technicians in installing, maintaining, and repairing Survitec safety equipment to standard. Learns to perform discrete steps within the core servicing process under supervision, and works alongside qualified technicians to learn more complex steps.
• Assists the Service Operations team in implementing controlled process changes to support continuous improvement.
• Helps set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance as needed.
• Performs preventive maintenance inspections under supervision, developing skills to identify and diagnose requirements for emergency repairs.
• Develops knowledge of Survitec policies, procedures, relevant regulatory codes, and standards to ensure work compliance, progressing towards competence in core product categories.
• Adheres to Survitec Health, Safety, and Environment policies and procedures; identifies and raises safety and environmental risks.
• Participates in assessment and development activities, including formal and informal training, to build capabilities across multiple product lines.
• Maintains understanding of relevant technology, regulations, and industry best practices through ongoing learning.
• Follows store requisition processes to maintain accurate stock levels and records.
• Contributes to a positive team environment aligned with Survitec Values.
• Supports a safety-first culture, ensuring a safe and healthy working environment.

Skills

• Accountability in meeting commitments.
• Builds strong customer relationships and provides customer-centric solutions.
• Effective communication tailored to different audiences.
• Proactive in taking on challenges with energy and enthusiasm.
• Ability to interpret complex information and solve problems.
• Decisiveness that advances organizational goals.
• Effective planning and prioritization skills.
• Consistent achievement of results under pressure.
• Knowledge of efficient processes and continuous improvement.

Values

Safety Culture: Acts as a reliable safety standards resource, raises safety issues, and promotes wellbeing.

Customer Focus: Respects and transparently communicates with customers, delivering on promises.

People Development: Takes accountability, shares knowledge, and fosters collaboration.

Excellence: Takes responsibility for quality and continuous improvement, proactively solving problems.

Innovation: Embraces change, explores new methods, and explains the rationale for improvements.

Integrity: Acts ethically, upholding Survitec Values and Code of Conduct.

Experience and Qualifications

High School diploma or equivalent (4 GCSEs). No prior experience required, but 1–3 years in a related industry can facilitate faster learning.

Additional Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Information Technology
• Industries: Maritime Transportation