Apprentice Service Technician

Securitas Technology; Birmingham (AL); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with 60% Match

Paid vacation & holidays

Educational Assistance

Career growth opportunities

Job summary

Securitas Technology in Birmingham, AL, invites you to join the Securitas Technology Apprentice Program. This one-year paid program provides hands-on experience with low-voltage security systems, virtual training, and industry mentorship. Apprentices progress with pay milestones and a $2,000 graduation bonus.

Upon successful completion, you will be promoted to a technician level with opportunities for growth within Securitas Technology across the United States.

Qualifications

• Experience or training in low-voltage electronic security systems is preferred.
• Ability to perform preventative maintenance on intrusion, video, access control, fire and integrated systems.
• Strong attention to detail and accurate reporting of service data.

Responsibilities

• Perform preventative maintenance on intrusion, video, access control, fire and integrated systems.
• Contact customers to schedule calls and provide ETA.
• Escalate problems and communicate with team members as needed.
• Report preventative maintenance service ticket data accurately.
• Attend training courses in-person and virtually.
• Complete weekly status reports and testing.

Skills

Preventative maintenance

Low-voltage systems

Documentation

Customer communication

Team collaboration

Tools

Security systems testing

DVR/video device handling

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. Join the Securitas Technology Apprentice Program and kickstart your career in the security industry! This one-year program, developed in partnership with the Security Industry Association (SIA) and approved by the U.S. Department of Labor, offers a unique blend of hands‑on experience, virtual training, and industry mentorship. As an apprentice, you’ll gain practical skills in low‑voltage electronic security systems, receive pay adjustments with each milestone, and earn a $2,000 graduation bonus. Upon completion, you’ll be promoted to a technician level with opportunities for further growth within Securitas Technology in the United States.

Essential Functions

• Perform preventative maintenance on intrusion, video, access control, fire and integrated systems including but not limited to:
  • Test, inspect and clean all equipment (i.e., DVRs and video devices)
  • Inspect, test & replace wireless batteries & Control panel batteries
  • Ensure all access control devices are working properly
  • Test & inspect all intrusion points
  • Test communication and backup signals
  • Test & inspect vaults, safes, and ATMs
  • Test, inspect and clean DVRs and video devices
  • Clean & focus video cameras
  • Document inspections and completing checklists for each preventative maintenance call
  • Ensure all points have been tested and restored
  • Verify all alarm signals have been received
• Contacting customer to schedule calls and to provide estimated time of arrival
• Escalating problems when appropriate & communicate serious problems to appropriate team members
• Accurately report preventative maintenance service ticket data
• Interact in a professional manner with customers to foster positive customer relations
• Maintain effective communication with mentors and team-members
• Develop working knowledge of all operating standards, practices, and procedures
• Organize and manage truck stock parts and tools
• Attend training courses in-person and virtually
• Complete weekly status reports, evaluations, and testing
• Additional duties as assigned

Securitas Technology Offers Comprehensive Benefits Including

• Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

Securitas Technology Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability or protected veteran status.