Apprentice Optician: Learn Lens Craft & Customer Care

Warby Parker; Richmond (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking an Apprentice Optician in Richmond, VA to learn eyewear fitting, take measurements, and help customers select frames and lenses. You will train under licensed or certified opticians and develop skills in sales and optics while delivering standout service.

You will gain practical experience in a fast-paced retail environment, with mentorship and a clear path to professional growth within Warby Parker's brand and standards.

Qualifications

• Interested in working in a medical-oriented role to help people see.
• Passionate about working with people.
• A hands-on problem solver who's excited to learn a new technical skill.
• A clear, effective, and professional communicator.
• Dedicated to going above-and-beyond to help customers (and your team!).
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment.
• Extremely detail-oriented and capable of juggling a wide range of responsibilities.
• Open-minded—you're constantly learning and challenging what you know.

Responsibilities

• Work directly with a mentor who is either a licensed optician (in licensed states) or a certified optician (in non-licensed states) to learn how to meet customers' eyewear needs.
• Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy.
• Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
• Develop the expertise to explain prescription terminology and product offerings to customers.
• Work with your team to make sure all customers receive exceptional service.
• Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization.
• Represent our brand to help educate others and get them excited about our values and mission Warby Parker Apprentice Optician (licensed states)

Job description

Warby Parker is seeking an Apprentice Optician in Richmond, VA to learn eyewear fitting, take measurements, and help customers select frames and lenses. You will train under licensed or certified opticians and develop skills in sales and optics while delivering standout service.

You will gain practical experience in a fast-paced retail environment, with mentorship and a clear path to professional growth within Warby Parker's brand and standards.