Apprentice

Surface Experts; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Flexible schedule

Paid time off

Training & development

Uniforms provided

Advancement opportunities

Job summary

Surface Experts is seeking a hands-on Technician in the Austin, TX area. You will perform on-site repairs and maintenance across diverse surfaces, meeting customers, managing work orders, and providing excellent service.

Training and advancement opportunities are offered within a supportive, small-business environment. Herramientas y materiales se proporcionan; se valorará experiencia en color matching y pintura.

Qualifications

• Experience working with your hands in construction, painting, or related trades.
• Must have strong time-management abilities.
• Spanish-speaking is a plus; bilingual能力 appreciated.

Responsibilities

• On-site daily for 4+ customers.
• Manage on-site work orders, service follow-ups, and CRM notes.
• Serve a variety of customers across industries (Property Management, Hotels, Movers, Builders).
• Deliver world-class customer service to tenants and management staff.

Skills

Hands-on experience

Time management

Customer service

Bilingual English/Spanish

Job description

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you!

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:

• Base Salary + Bonus Opportunity: Earn bonuses after completion of training and 6 months in the field
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible Work Schedule: Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily

• On the job site for 4+ customers per day
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

Customer Service and Communication

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

Follow Repair Process

• Understand and utilize our unique process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

We're seeking someone with experience in the construction industry, a trade, or any kind of handyman work. Your familiarity with tools, construction materials, and basic construction common sense will be essential in mastering the Surface Experts process. Color-matching/painting experience is a plus. Spanish speaking is a big plus!

Qualifications

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
• Experience working in facilities maintenance can be a big plus but is not required.
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.
• MUST have strong time-management abilities
• Bi-lingual English/Spanish speaking is a plus!

ABOUT SURFACE EXPERTS

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.