Appraisal Clerical Lead: Data Quality & Team Mentor

Tyler Technologies, Inc.; Lewisburg (Union County); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive benefits

Equal opportunity employer

Job summary

Tyler Technologies is seeking an Appraisal Clerical Lead in Lewisburg, PA to oversee advanced data entry and clerical tasks within appraisal projects. You will mentor clerical staff, assign work, and ensure timely, accurate data processing while supporting field staff and project managers.

Responsibilities include supervising and training staff, maintaining production logs, performing quality control, and collaborating with clients to resolve data discrepancies.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of advanced data entry experience, preferably in an appraisal or related setting.
• Prior experience in supervising, training, and mentoring clerical staff is strongly preferred.
• Familiarity with property appraisal software systems and processes.
• Strong organizational skills with the ability to manage multiple priorities and projects.
• Proficient in Microsoft Word and Excel or equivalent software programs.
• Ability to read maps, calculate square footage, and interpret geographic information.
• Strong interpersonal skills, with the ability to build and maintain trusting relationships with staff, clients, and the public.
• High levels of attention to detail and commitment to work quality excellence
• Reliable transportation and a valid driver's license with personal liability insurance are required.

Responsibilities

• Oversee advanced data entry tasks and lead critical phases of appraisal projects.
• Supervise, mentor, and develop clerical/data entry staff, ensuring quality and accuracy.
• Assign and review work for clerical staff, ensuring deadlines and production goals are met.
• Assist with training clerical team members, developing personnel through coaching, feedback, and performance evaluations.
• Maintain production logs, reports, and records such as field production logs and data entry control logs.
• Verify data accuracy in appraisal systems and perform quality control checks.
• Collaborate with field staff to resolve discrepancies in property sketches and records.
• Assist in basic property valuation and review work, entering information into systems.
• Maintain knowledge of appraisal terminology, county regulations, and project processes.
• Act as liaison with clients, property owners, and the public to address inquiries and resolve data issues.
• Occasionally travel to meet project needs or address field-related concerns.
• May assist with interviewing, selecting, and onboarding clerical team members.
• Adhere to company policies including safety, ethics, equal employment opportunity, and anti-harassment guidelines.
• Lead process improvements to streamline clerical workflows and data accuracy.
• Research and resolve complex data issues with root cause analysis.

Skills

Advanced data entry

Supervising staff

Organizational skills

MS Word & Excel

Maps interpretation

Interpersonal skills

Education

High school diploma

Tools

Property appraisal software

Job description

Tyler Technologies is seeking an Appraisal Clerical Lead in Lewisburg, PA to oversee advanced data entry and clerical tasks within appraisal projects. You will mentor clerical staff, assign work, and ensure timely, accurate data processing while supporting field staff and project managers.

Responsibilities include supervising and training staff, maintaining production logs, performing quality control, and collaborating with clients to resolve data discrepancies.