Appointment Setter Remote

Achieve Test Prep; New York (NY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Achieve Test Prep in New York seeks an Appointment Setter with sales experience to book appointments for our Sales Representatives. No cold calling; leads come from marketing; inbound and outbound calls; qualify customers and communicate value.

Hourly pay with performance incentives; gain more by consistently booking appointments. Flexible schedule within 9am–9pm EST, Monday through Sunday, to meet demand and support the enrollment cycle.

Qualifications

• Experience in B2C sales or enrollment setting.
• Ability to handle both inbound and outbound calls with professionalism.
• Excellent verbal and written English communication.

Responsibilities

• Book appointments for Sales Representatives from qualified leads.
• Qualify customer needs and clearly communicate program value.
• Maintain accurate call notes and follow up as needed.

Skills

Sales experience

Inbound/outbound calls

English fluency

Rapport building

Communication skills

Time flexibility

CRM experience

Tools

CRM software

Job description

About Achieve Test Prep

Achieve Test Prep's mission is to make higher education more accessible and affordable for working adults. Achieve offers live, online instruction, 1-on-1 tutoring and mentoring, and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.

About The Role

We are currently seeking a talented individual with sales experience to join us as an Appointment Setter. In this role, you will be responsible for booking appointments for our Sales Representatives. It's important to note that there is no cold calling involved, as all leads have inquired via our marketing efforts. However, don't underestimate the challenge of booking appointments; you must still possess the ability to qualify customers and effectively communicate the value of our services. Both inbound and outbound calls will be part of your responsibilities, and each call is an opportunity to make a sale by securing an appointment. As an experienced salesperson, you likely understand the nuances involved in this process. In terms of compensation, this position offers an hourly rate along with incentives. Your earning potential increases based on your performance, as you will be rewarded for every appointment you book, regardless of whether the prospect ultimately enrolls or not.

Desired Skills and Experience

• Strong fluency in spoken and written English.


• Flexible schedule within the hours of Monday to Sunday, from 9 am to 9 pm EST.


• Strong work ethic, consistently demonstrating a serious approach to job performance and outperforming colleagues.


• Ability to quickly establish rapport with strangers and make them feel comfortable, even in tense situations.


• Positive attitude, with a natural inclination to have a positive impact on those around you in the workplace.


• Understanding of people and the human mind, particularly how and why people make decisions. Each phone call will present both challenges and rewards as you uncover the needs of prospective customers.


• Motivation by financial incentives, driven to not only achieve but exceed earning.