Appointment Setter (Job ID: ROBDEE11)

Inside Out Hiring; United States; Remote; USD 15,000 - 16,000; Full time

Job summary

Inside Out Hiring is seeking an Appointment Setter for a remote role in LATAM. You will speak with prospective patients by phone to convert inquiries into scheduled appointments, guiding them toward their wellness goals with empathy and clear information.

The ideal candidate will have strong English communication, a patient-centered approach, and the ability to manage high call volumes while maintaining data accuracy.

Qualifications

• Excellent verbal and written English communication.
• Patient-centered approach with empathy.
• Experience in appointment-setting or inside sales preferred.

Responsibilities

• Outbound calling to prospective patients.
• Lead nurturing with persistent follow-ups.
• Engage patients professionally and empathetically.
• Schedule and document appointments.
• Guide patients through next steps.

Skills

Communication

Empathy

Outbound calls

Organization

Attention to detail

Adaptability

Healthcare experience

Job description

Exciting Remote Opportunity! We're Hiring an Appointment Setter!

Are you a highly motivated, empathetic communicator who loves talking to people on the phone? We are looking for an Appointment Setter to join a leading holistic healthcare and weight loss clinic and help guide prospective patients toward their health goals!

C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift.

Job Details at a Glance

• Job Title: Appointment Setter
• Job ID: ROBDEE11
• Industry: Healthcare
• Location: LATAM
• Job Status: Full Time
• Work Schedule: Monday to Thursday, 9:00 AM - 7:00 PM, Friday 9:00 AM - 1:00 PM (EST)
• Salary: $1300 - $1400 per Month (Plus Incentive Bonuses)
• Target Start Date: ASAP

About the Client

Our client is a leading holistic healthcare and weight loss clinic based in Newnan, Georgia. With over 27 years of experience, they have helped over 60,000 individuals address the root cause of their health and weight concerns. Their personalized programs focus on natural, non-invasive treatments, including dietary adjustments, nutritional supplements, and lifestyle changes, empowering the body to heal itself. Each program is tailored to the individual, ensuring unique care for every patient, with the ultimate goal of supporting long-term health and wellness.

About the Role & Ideal Candidate

We are seeking a highly motivated, articulate, and empathetic Appointment Setter to join our team. You will play a critical role in converting inquiries into scheduled new-patient appointments while providing an exceptional experience throughout the process.

The Ideal Candidate: You are someone who enjoys talking with people, is comfortable spending most of the day on the phone, and understands that successful appointment setting requires consistency, persistence, and excellent communication. You should be motivated by measurable goals, able to handle rejection without becoming discouraged, and genuinely interested in helping prospective patients take the next step toward receiving life-changing care.

Key Responsibilities

• Outbound Calling: Make a high volume of outbound calls to prospective patients who have expressed interest in our services.
• Lead Nurturing: Follow up persistently with leads through multiple outreach attempts when necessary.
• Patient Engagement: Engage prospective patients in a professional, compassionate, and empathetic manner.
• Education & Guidance: Identify patient needs, answer questions appropriately, and help prospective patients understand the next steps in their wellness journey.
• Scheduling & Documentation: Schedule new-patient appointments and accurately document appointments and follow-up activity.

Qualifications & Skills

• Communication: Excellent verbal and written English communication skills. Highly articulate and confident on the phone.
• Empathy & Care: Strong customer service skills and a patient-centered approach. Empathetic and compassionate when speaking with individuals experiencing health concerns.
• Performance-Driven: Comfortable making a high volume of outbound calls. Persistent, resilient, and motivated by measurable goals.
• Organization: Highly organized and able to manage multiple follow-ups and appointments simultaneously.
• Attention to Detail: Strong attention to detail and accurate data entry skills.
• Adaptability: Comfortable working in a fast-paced environment.
• Experience: Previous appointment-setting, inside sales, call center, healthcare, or customer service experience is highly preferred.