Appointment Setter

Prestige Windows & Doors; Fort Lauderdale (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

Prestige Windows & Doors in Fort Lauderdale is seeking motivated appointment setters to connect with homeowners, understand their needs, and schedule qualified appointments for our windows, doors, roofing, and bath remodeling services. All experience levels are welcome.

You’ll handle inbound inquiries, make outbound calls, follow up on leads, build rapport, address questions, and maintain accurate notes while meeting individual and team goals.

Qualifications

• Excellent communication and listening abilities.
• Confident, friendly phone presence.
• Willingness to learn and accept coaching.
• Previous appointment-setting or sales experience helpful but not required.
• Reliable and organized.

Responsibilities

• Handle inbound inquiries and make outbound calls to homeowners.
• Follow up with new leads, past inquiries, and interested customers.
• Build rapport, ask questions, and identify home improvement needs.
• Explain our services clearly and schedule qualified appointments.
• Address questions and objections professionally while respecting homeowners.
• Maintain accurate customer information and follow-up notes.
• Work toward individual and team performance goals.

Skills

Communication skills

Phone presence

Listening skills

Persistence

Goal oriented

Job description

Put your communication skills to work helping homeowners take the next step toward improving their homes.

We’re looking for motivated, dependable appointment setters to connect with homeowners, understand their needs, and schedule qualified appointments for our windows, doors, roofing, and bath remodeling services.

All experience levels are welcome. Whether you have call center experience or bring strong people skills from customer service, retail, hospitality, or sales, we encourage you to apply.

Compensation

• New hires start at $18 per hour, with an hourly range of $18–$20.
• Earn additional performance-based bonuses.

What You’ll Do

• Handle inbound inquiries and make outbound calls to homeowners.
• Follow up with new leads, past inquiries, and interested customers.
• Build rapport, ask questions, and identify home improvement needs.
• Explain our services clearly and schedule qualified appointments.
• Address questions and objections professionally while respecting the homeowner.
• Maintain accurate customer information and follow-up notes.
• Work toward individual and team performance goals.

What Helps You Succeed

• A confident, friendly, and professional phone presence.
• Strong listening skills and the ability to keep conversations focused.
• Persistence and the ability to stay positive through rejection.
• Motivation to meet goals and earn performance bonuses.
• Reliability, organization, and basic computer skills.
• Willingness to learn, accept coaching, and apply feedback.
• Respect for customers and teammates.

Previous appointment-setting, call center, telemarketing, sales, or customer service experience is helpful, but not required.