Appointment Scheduler Bilingual

PHYSICIANS PRIMARY CARE OF SOUTHWEST FLORIDA; Fort Myers (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading healthcare provider in Fort Myers is seeking a Bilingual Appointment Scheduler to support their Adult Medicine division. This role involves managing patient appointments, ensuring compliance with HIPAA, and maintaining professionalism while handling high call volumes. Ideal candidates will have medical office experience and demonstrate strong communication skills in both English and Spanish.

Benefits

Health, dental, vision, disability and life insurances

401(k) with company match

Paid Time Off (PTO)

Paid holidays

Uniform allowances

Company paid CE courses

Employee Assistance Program (EAP)

Employee appreciation events

Qualifications

• Experience in a high volume call center environment required.
• One year of medical office experience or related education preferred.
• Knowledge of insurances and referrals essential.

Responsibilities

• Answer a high volume of calls professionally.
• Obtain patient information for scheduling.
• Maintain confidentiality per HIPAA guidelines.

Skills

Attention to detail

Patient communication

Bilingual English/Spanish

Education

Medical office experience

Job description

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Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking an Bilingual English/Spanish Appointment Scheduler for our Adult Medicine division in Fort Myers. The schedule for this position is 8:00 am to 5:00 pm, Monday through Friday.

Sample of Duties:

• Answer a high volume of calls in a professional and courteous manner
• Obtain proper information from patients when scheduling appointments such as demographics and insurance information
• Record information accurately into our patient management system
• Communicate messages to appropriate parties
• Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations
  
  
  

Position Requirements:

• Experience working in a high volume call center environment
• Great attention to detail and the ability to record information accurately
• Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
• Proficiency in handling all calls in a professional and compassionate manner
• Knowledge of insurances, referrals, and eligibility a must
• One year of medical office experience or a combination of medical education and office experience preferred
• Regular and reliable job attendance is required
• Bilingual English/Spanish Required
  
  
  

PPC Offers:

• Over 29 years of serving our Southwest Florida community
• Award-winning physicians
• Ability to advance and grow within our organization
• Health, dental, vision, disability and life insurances
• 401(k) with company match
• Free financial advising
• Paid Time Off (PTO)
• Paid holidays
• Uniform allowances at hire and each anniversary
• Company paid CE courses with CEdirect
• Reimbursement for position required certifications and/or license
• Employee Assistance Program (EAP)
• Employee Resource Assistance Program (ERAP)
• Discounted legal and document services
• Milestone gifts
• Employee appreciation events and gifts
  
  
  

Want to learn more about Physicians’ Primary Care of Southwest Florida? Visit our site at www.ppcswfl.com and apply today!

Physicians Primary Care of SWFL participates in E-Verify. Go to https://www.ppcswfl.com/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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