Appointment Scheduler/HR (Wichita Falls)

MAGNET HR GROUP LLC.; Wichita Falls (TX); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a passionate sales support professional for a remote position based in Wichita Falls, Texas. The role involves conducting outbound calls, preparing quotes, and managing customer relationships to enhance sales performance. Candidates should be detail-oriented with strong communication skills and a minimum of 2 years in sales or customer service. This position offers an opportunity to thrive in a dynamic environment with a competitive salary potential of $45,000 to $60,000 in the first year.

Qualifications

• Minimum 2 years of sales or customer service experience.
• Strong communication skills are essential.
• Experience in outbound calls and relationship building needed.

Responsibilities

• Conduct outbound calls to engage customers and offer products.
• Prepare sales proposals and maintain databases.
• Build and maintain positive customer relationships.

Skills

Communication

Interpersonal Skills

Attention to Detail

Customer-focused Attitude

Multitasking

Education

Bachelor’s degree in Communications, Marketing, or Business Administration

Tools

CRM software

Sales tools

Excel

Job description

This position is located in Wichita Falls, Texas. Hours are 8:30am – 5:00pm Central Standard Time. Candidates MUST have clear English communication skills and a stable internet connection. The role requires a passion for talking to people, building relationships, staying focused, and meeting weekly goals for closing new business. This is a remote position with the potential to earn $45-60K in the first year.

Responsibilities:

1. Prospect and Customer Interaction:

• Outbound calls to offer services and products, gather feedback, greet, and assist customers professionally.
• Contact prospects via phone or email.
• Provide product information and assistance to prospects.

1. Sales Support:

• Assist the sales team with preparing quotes, proposals, and contracts.
• Maintain and update prospect databases and records.
• Monitor and manage inventory levels as needed.
• Engage in professional networking via LinkedIn.
• Meet outbound call goals.
• Experience with social media marketing and content creation on Facebook, LinkedIn, and Instagram.

1. Prospect & Customer Relationship Management:

• Build and maintain positive customer relationships.
• Follow up to ensure customer needs are met and resolve issues.
• Manage customer feedback and reviews.

1. Product Knowledge:

• Stay informed about company products and services to provide accurate information.
• Train and educate new sales team members on product details.

1. Reporting:

• Prepare weekly sales reports and performance analyses for the sales team and management.

Operations:

Assist in HR operations and support clients as needed.

Qualifications:

• Bachelor’s degree preferred in Communications, Marketing, or Business Administration.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Proficiency with CRM software, sales tools, and Excel.
• Ability to multitask and prioritize effectively.
• Customer-focused attitude.
• Minimum 2 years of sales or customer service experience with outbound calls.
• Experience building relationships with potential clients.
• Good phone etiquette and appointment setting skills.

Note: Networking and marketing calls are not just about making connections but also nurturing and leveraging those over time for career growth and personal development.